Briostack vs Pocomos: Pest Control Software Compared

Text: Briostack vs Pocomos | Background Image: Blue Lawan Mower on Grass

Are you looking for the best management software for your pest control business? Briostack and Pocomos are two feature-rich solutions that are undoubtedly worth a look. We demoed the software, researched countless user reviews, and watched video tutorials to dive deep into their key features, pricing, and user experience.

Both software packages cater to the pest control industry, but not all pest control software is created equal. At first glance, Briostack has a modern, clean design and an extensive list of features. However, Pocomos is still feature-packed and has a more attractive price tag.

In this article:

Side-by-Side Comparison
Briostack
Pocomos
Buyers Guide
FAQ

Briostack vs. Pocomos: Side-by-Side

Both software packages come standard with features that let you manage work orders paperlessly, improve technician efficiency, and track chemical usage.

On the surface, Briostack has a more modern look and smoother workflow. However, Pocomos has highly rated customer support, no contracts, and a lower price tag.

Briostack

Briostack is a cloud-based software solution that provides a paperless, streamlined management experience. Its functionality includes job scheduling, route optimization, payment management, and more. I demoed the software and researched user reviews to get the lowdown on this product.

Customer Relations Management

Briostack’s field service management software has user-friendly customer management features, including:

Lead management
Email/text/voice message automation
Preferred contact settings
Service agreement generation
Customer portal
Autopay

Adding a new customer is a simple process that entails clicking the plus symbol in the top-left toolbar.

Briostack add-customer — *Briostack – Adding a customer*

Next, you are redirected to the new customer form that includes data such as:

Name
Address
Services details
Payment method
Account ownership

Briostack – New customer form

To find an existing customer, use the top search bar. You can search by any identifying information, including:

Name
Address
Phone number

Briostack search-bar — *Briostack – Search existing customer*

Search results display under the search box with a hotkey menu beside each result. Including hotkeys (shortcuts to frequently used tasks) is a handy, time-saving feature that will improve the office team’s efficiency.

briostack hot-keys — *Briostack – Hotkey menu*

Scheduling and Routing

Regardless of which pest control management software you choose, you want a package that enables you to streamline scheduling and optimize routing. Briostack includes:

Color-coded interactive calendar
Bird’s-eye view map
In-house route optimization tool
Google Maps integration
Both hard-time and “anytime that day” scheduling
Fleet management

When scheduling, you can toggle between the Map and Calendar view.

briostack-map-view — *Briostack – Map view*

briostack-calender-view — *Briostack – Calendar View*

Technician’s App

Briostack includes a web application for office workers and a mobile application for field workers. Although office workers have access to all functionality, technicians do not have access to administrative tasks, such as:

Analytical reporting
Map view scheduler
Generating new notifications

However, technicians will gain tools to improve the efficiency and effectiveness of their workday. For example, at login, techs are greeted by a list of pending appointments.

briostack-tech-app-pending-appointments — *Briostack Tech App – Pending appointments*

And although technicians can’t schedule new appointments from the map view, they may optimize and plan routes using the map.

Briostack-tech-app-map-view — *Briostack Tech App – Map View*

In the detailed view, techs see all the information needed to complete their daily workload.

Brostack Tech App – Detailed view

The technician’s app is available on a computer, Android, iPhone, or tablet.

Playbooks

Playbooks automatically implements reach-out campaigns to target customers who:

Have canceled service
Purchased one-time services
Are in payment default

The automated contact does all the work for you.

Cost

Although Briostack’s website does not give pricing, they provided me with detailed information during my software demo. If you choose to demo the software, be sure to ask about deals and negotiate. When I asked, the sales representative was quick to offer several discounts.

Briostack has a user-based price model and requires an annual contract. Please see the list prices below.

User Type	Cost per user per month
Office	$95
Field	$45

In addition to your monthly subscription, you may incur costs for the following features and services:

Text messages (SMS): 4 cents per message
Voice messages: 4 cents per minute
Playbooks marketing module: $299/month (list price)
Automatically import data from Excel/Google Sheets: $250
Training startup fee: $250
Payment processing: Briostack uses CardConnect. Rates depend on factors such as credit score, but they will match the rate you currently pay.

Pros and Cons

Pros	Cons
✓ Modern UI Design ✓ Rate match payment processing ✓ Mobile app works without data connectivity ✓ QuickBooks integration	✗ Web application isn’t responsive (doesn’t look good on phones, tablets, and other mobile devices) ✗ Requires an annual contract ✗ Gets expensive as you add users ✗ GPS tracking is not real-time ✗ Playbooks is sold separately

User Reviews

Easy to use and good customer service: “Once you are set up, the ease of use and the cost savings have been great. The customer service is very helpful, and they listen to your ideas and suggestions to help improve their product.” – Jamie P. from Capterra

Good, but lots of features cost extra: “Way better than PestPac for sure.” – Roz M. from Capterra

Huge disappointment: “We were sold on services that are not available inside the Briostack software. The agreements are not acceptable. Scheduling is difficult. We received complaints from customers about receiving robo calls from our company.” – Whitney J. from Capterra

Pocomos

Pocomos might not appear as fancy as Briostack, but it boasts a robust list of features at a reasonable rate. Namely, the startup tier ($59) is an excellent option for small businesses. I demoed the software, watched videos, and studied user reviews to get the scoop on Pocomos.