Rochesterians may like their garbage plates, but that doesn’t mean they want their lawns to look like garbage. Cooking up lawn care solutions is easier said than done, which is why many turn to lawn care pros. Can TruGreen serve up the perfect lawn care platter for you?
We did the research for you so you can make the best decision for your yard. In this TruGreen Rochester review, we cover everything you need to know about your local branch. Though LawnStarter has an affiliate relationship with TruGreen, this TruGreen lawn care review is fair and unbiased.
If you’re fighting a losing battle with your lawn, TruGreen might have the solution. Equipped with more than 45 years of experience, TruGreen serves residential and commercial properties with science-based lawn care. Let’s take a closer look at what TruGreen Rochester can do for your lawn’s health and curb appeal.
- Treatment Plans
- How it Works
- Other Services
- How to Order
- Customer Reviews
- Benefits of Lawn Care Services
- Final Word on TruGreen Rochester
- Buyer’s Guide to Choosing a Lawn Care Company
- FAQ About Lawn Care
- DIY Lawn Care
TruGreen Rochester At a Glance
Take a quick look at popular lawn services TruGreen performs and those it doesn’t.
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TruGreen Lawn Care Plans
Lawn care isn’t a one-and-done process. TruGreen specializes in customized treatment plans to provide regular service when your lawn needs it most. Though the various plan options have different costs and application frequencies, all plans come with:
- Healthy Lawn Analysis: A TruGreen technician will evaluate lawn usage, climate, soil type, and grass type to customize the treatment plan to your lawn’s individual needs.
- Healthy Lawn Guarantee: Not satisfied with the treatment you just received? Call back, and TruGreen will resolve the problem at no extra charge.
- TruExpert Certified Specialists: TruGreen-certified specialists are trained to understand the science behind their work so they can care for your lawn with confidence.
We researched TruGreen’s lawn care plans in Rochester by entering local addresses into the company’s online ordering system. TruGreen recommended the following plans for Rochester lawns, and we’ve listed them below from most expensive to least expensive. Your first application will be 50% percent off, and you can choose to pay for the whole year at once or one treatment at a time.
- TruComplete Lawn Care Plan
- TruNatural Lawn Care Plan
- TruHealth Lawn Care Plan
- TruMaintenance Lawn Care Plan
TruGreen may not suggest the same plans for all addresses, nor do they serve all zip codes. Don’t see the treatment you’re looking for? Give TruGreen Rochester a call for details.
TruComplete Lawn Care Plan
Are there soggy puddles on your lawn after every irrigation or rainfall? Does your turf have a thick layer of debris between it and the soil? It may be time to aerate your lawn to improve drainage and remove the debris layer (aka thatch).
The TruComplete Lawn Care Plan is the only TruGreen plan that covers aeration services. After the aeration treatment, your technician will determine whether your lawn would benefit from new grass seed.
- One aeration (plus overseeding if needed)
- Grub prevention and control
- Pre-emergent and targeted weed control
TruNatural Lawn Care Plan
The TruNatural Lawn Care Plan is an eco-friendly solution that uses 100% natural fertilizer to thicken your lawn and encourage healthy growth. Conventional weed control is available upon request at no additional cost.
TruHealth Lawn Care Plan
Your soil may not need aeration, but it might still need some work. The TruHealth Lawn Care Plan prioritizes healthy soil through fertilization and grub prevention. It includes:
- Grub prevention and control
- Pre-emergent and targeted weed control
TruMaintenance Lawn Care Plan
Want something simple? The TruMaintenance Lawn Care Plan provides the nutrients and weed protection your turf needs without extra bells or whistles. It’s also the most affordable TruGreen treatment plan.
- Pre-emergent and targeted weed control
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Day of Lawn Care: What to Expect
Once you sign up for a lawn care plan with TruGreen, a technician will schedule your first service. You’ll receive notifications the day before and the day of the appointment through email, text, and push notifications if you have the mobile app. You’re not required to be home, but if you’d like to be, let TruGreen know ahead of time so the technician can schedule accordingly.
Before your first treatment:
- Download the TruGreen app to track the driver in real-time.
- Unlock your gates.
- Bring pets and children inside.
When the technician arrives, they will:
- Perform one or more treatments depending on the plan(s) you’re signed up for.
After the appointment is over:
- Your technician will leave a service summary at your door or send it via text or email. It’s also available on TruGreen’s website and mobile app.
- Your technician will plant a TruGreen sign on your lawn.
- Wait an hour or two for liquid treatments to dry before letting your family and pets into the treated area.
- Water your lawn with 1 inch of water within 48 hours of the treatment to deliver nutrients to the roots.
- Complete a survey on the website or app to give feedback on your service and service provider.
Other TruGreen Services
Your grass isn’t the only part of your yard. The soil, trees, shrubs, and critters living there are all part of the bigger picture. TruGreen has plans to cover your other outdoor concerns as well.
Keep in mind that TruGreen doesn’t offer lawn mowing. When you need someone to mow the lawn, turn to the LawnStarter pros.
TruGreen recommended the following services for Rochester homes when we entered local addresses into its online ordering system. Don’t see the service you’re looking for in the list below? Call your local TruGreen for further options.
TruGreen’s grub prevention and control services will help rescue your lawn if you’re grumbling over grubs in your soil. Your TruGreen technician will apply treatment before the egg hatching season and monitor for these larvae throughout the year.
Not sure if you have grubs? These pests eat grass roots, so if you can easily pull out chunks of turf, grubs may be the culprit. Slice three sides of a square into the ground with a shovel and pull back the sod flap to reveal small, white, curled-up beetle larvae.
Tired of slapping and scratching your arms every time you step into your backyard? A TruGreen technician will spray areas where mosquitoes hide and reduce their populations within 24 hours. TruGreen’s yearly plan includes treatments once a month during mosquito season. Keep people and pets out of treated areas for about an hour until the product dries.
Tree and Shrub Care
As you tend to your lawn, don’t let the surrounding trees and shrubs fall too low on your list. TruGreen’s tree and shrub care includes fertilization (for enhanced growth and color) and protection against diseases, insects, and mites.
Are you more worried about deer munching on your woody plants than insects? Try growing deer-resistant plants to make your Rochester yard less appealing.
Perimeter Pest Control
Eek! Are spiders and ants finding their way inside? A TruGreen expert can protect your home against common outdoor pests by applying liquid and granular treatments around your home and its common entry points.
TruGreen’s Perimeter Pest Control helps prevent the following pests from sneaking indoors:
- Stink bugs
- Boxelder bugs
- Lady beetles
- Paper wasps
- Sow bugs
Note: TruGreen Perimeter Pest Control does not control or prevent the following:
- Wood-destroying organisms (including termites)
- Bed bugs
- German cockroaches
- Pharaoh ants
Soil Amendment and Analysis Services
Is your yellow turf not responding to fertilizer? There may be a problem with the soil’s pH level. A TruGreen specialist will return your soil to the proper pH balance by applying the appropriate soil amendment over the lawn. The amendments will help your grass roots to absorb nutrients and grow healthier.
TruGreen Rochester offers lime soil amendments to counter New York state’s acidic soils.
Lawn Aeration Services
Is your soil compact, but you don’t want to commit to the TruComplete plan? TruGreen offers aeration services separately. This service is also a good fit if you perform your own lawn care but don’t want to buy (or rent) an aerator.
Does your patchy lawn need a pick-me-up? Your lawn can receive new grass seed after aeration when you select TruGreen’s lawn aeration and overseeding service.
How to Get an Instant Quote and Order Service Online
Curious how much TruGreen’s services will cost you? Get a free quote and order services online by following these steps.
Step 1: Visit trugreen.com and click “see pricing” in the top right corner of the home page.
Step 2: Select all lawn, tree, shrub, and pest services you’re interested in.
Step 3: Enter your address so TruGreen can calculate your yard size. Enter your name, phone number, and email address. Remember that providing your contact information gives TruGreen permission to call and email you. After filling out your information, click “see my recommended plan.”
Step 4: TruGreen will display a page full of services it recommends for your location, lawn size, and needs. Scroll through the options and click the boxes on the left-hand side of the page to add plans and treatments to your cart.
Have a question about TruGreen’s available services? Contact a local TruGreen facility for details.
TruGreen Lawn Care
40 Ridgeland Road
Rochester, NY 14623
Step 5: Pay using a credit card, debit card, or bank account.
Note: If TruGreen can’t calculate your lawn size, it will prompt you to use an aerial tool to measure your lawn using satellite imaging. Follow the tutorial and then outline your front yard, back yard, and side yards to receive your quote. Only outline treatable areas.
TruGreen Rochester Customer Reviews
Your Aunt in New York swears by TruGreen, but your cousin in Colorado warns against the lawn company. TruGreen has hundreds of branches across the country, so it’s best to hear what your neighbors have to say about your local TruGreen branch. That’s why we’ve collected the following customer reviews for TruGreen Rochester:
Positive Review: “We subscribe to three services: weed control and fertilization of lawn, fertilization of trees & shrubs, and mosquito control. We are happy with all the services. Our yard looks great. We would definitely recommend TruGreen.” – Betsy O. (Google Reviews)
Positive Review: “Very informative after every visit. The tips to tend the lawn for a new homeowner is great!” – Cory P. (Yelp)
Negative Review: “I was charged $156.20 for fertilizer and grub applications. I was never told I would’ve been charged for both. So I canceled my last few applications and will not go back to TruGreen again. I should have been given the option to get both or not. I could have gone to Lowe’s or Home Depot and purchased a bag with both in it for $45. Lost another customer.” – Don W. (Google Reviews)
Benefits of Lawn Care Services
Still on the fence about lawn care? Sometimes lawn care jargon like aeration and overseeding can sound like gibberish, but these treatments can have a big impact on your lawn’s health. Let’s take a look at how TruGreen’s services can boost your lawn.
Benefits of Fertilization
Fertilizer keeps your lawn healthy by supplementing the soil with the essential nutrients nitrogen, phosphorus, and potassium. When your soil is deficient in these nutrients, your turfgrass weakens and struggles to grow, causing it to become more susceptible to pests and disease damage.
Here’s what the three essential nutrients can do for your lawn’s health:
- Nitrogen gives your lawn its color and thickness
- Phosphorus aids in your lawn’s healthy root development
- Potassium strengthens the grass so it can resist stressors like heat and drought
Benefits of Aeration
Over time, the soil in your lawn compacts, making it difficult for your turf’s roots to receive water, air, and nutrients. Core aeration removes plugs of soil from the ground to relieve compaction and allow the good stuff to reach the roots.
Aeration also helps to:
- Improve root growth
- Reduce thatch, the buildup of organic matter over the soil. Too much thatch blocks air, water, and nutrients from reaching the soil and invites pests and diseases.
- Improve drainage
- Prepare the soil for overseeding
- Prevent weeds like crabgrass that thrive in compacted soils and affect the health of your lawn.
Soil in the Rochester area tends to have a naturally sandy or silty soil texture. Sandy soils don’t typically need yearly aeration, but you can check using the screwdriver test. If it’s difficult to stick a screwdriver into the ground, then it’s time to aerate.
Benefits of Soil Amendments
We’ve covered why nutrients are important for soil, but pH balance should also be top of mind. Why? Because when soil pH is too low or too high, the grass roots are unable to uptake available nutrients.
Soil amendments help improve the physical nature of the soil, such as lime (raises pH, reducing acidity) and sulfur (lowers pH, increases acidity). By returning the pH to a balanced level between 6.0 and 7.0, your turf will have a much better chance for healthy growth.
Benefits of Weed Control
Dandelions, yellow nutsedge, and crabgrass, oh my! Not only do weeds ruin your lawn’s appearance, but they can also choke out your grass and steal the water, sunlight, and nutrients your lawn needs to survive. Control weeds before they sprout and stamp out those that do–– otherwise, the wind will spread their seeds in the blink of an eye.
Benefits of Overseeding
Overseeding thickens up thin, patchy lawns. If your grass has been stressed recently by drought, pests, or diseases, add more grass seed to bring it back to its former glory. Don’t forget to address the original problem first–seeds can’t cure your lawn on their own.
There are plenty of outdoor service companies here in Rochester that will serve your lawn. But what about TruGreen makes it stand out?
Decades of Experience
TruGreen was founded in 1973 under the name ChemLawn before changing to TruGreen in 1979. From there, it’s grown into a nationwide company serving homeowners and businesses. The company has had four decades to craft its lawn care plans and hone its science-based approach.
Are you the forgetful type who can’t remember what treatment you need to perform at what time of year? With TruGreen’s treatment plans, you won’t have to mark “fertilize lawn” or “aerate lawn” in your calendar. Choose a plan that covers everything you want, and TruGreen will get it done at the ideal time.
You already have apps for movies, banking, food, and pets on your phone. Why not add another for your lawn? With TruGreen’s app, you can:
- Manage account details
- Access billing
- Manage service requests
- Receive live service notifications
Each TruGreen specialist completes the company’s rigorous TruExpert Certification Program to deliver tailored, science-based lawn care. The training program requires TruGreen specialists to receive annual recertification so that they can remain up-to-date on industry standards.
Final Word on TruGreen Rochester
Lawn problems can be frustrating and time-consuming, but they don’t need to be. TruGreen Rochester offers various local plans tailored to your yard’s needs, along with pest control services, aeration, overseeding, fertilization, weed control, and grub prevention.
And if you need mowing, edging, and trimming taken off your plate, LawnStarter will handle the job. Stay cool inside with some Abbott’s Frozen Custard while the pros tend the lawn in the summer heat.
Buyer’s Guide to Choosing a Lawn Care Company
Everyone has their criteria for picking service companies to work with. If you’re struggling to decide on a company, here are some factors to consider.
Have you ever returned from the grocery store and realized you forgot a crucial ingredient? Don’t let that happen for lawn care services. Create a shopping list of everything your lawn needs and check which companies in your area provide them all.
Good lawn care doesn’t have to break the bank. Companies like TruGreen offer treatments at various price points, but even then, you can shop around for the best deals. But buyer beware: the lowest price won’t always be the best (nor will the most expensive). Weigh both reviews and cost to get the most bang for your buck.
Big companies usually have a wide range of services and service areas. Their large employee base means more availability and little to no customer waiting lists. However, some customers don’t like talking to a different representative every time they call or not recognizing the service worker treating their yard.
A small business may suit you better if you want a more personal touch. You can be proud of supporting a local lawn care company while getting to know someone else in the community–you might even know them already! Remember that the smaller the business, the more limited its resources likely are. They might not be able to cover all the services you need or schedule you immediately.
FAQ About Lawn Care
When Should I Fertilize My Lawn?
It depends on your grass type, but fertilizer works best when your grass is actively growing. Submit a soil sample to your local cooperative extension to see which nutrients your lawn is missing and how often you should fertilize. The cool-season grasses in Rochester benefit most from fertilizer in fall.
Careful fertilization is key to a happy lawn and environment. The NYS Nutrient Runoff Law says the following:
- Don’t apply any fertilizer between December 1st and April 1st.
- Don’t use a fertilizer with phosphorus unless you’re establishing a new lawn or a soil test shows a phosphorus deficiency.
- Don’t get fertilizer on sidewalks, driveways, or other impervious surfaces since it could wash into drains or waterways. Sweep it up if it gets there accidentally–DON’T hose it down.
- Don’t apply fertilizer within 20 feet of a body of water.
Do I Need to Bag My Grass Clippings After I Mow?
It depends. Grass clippings have nutrients, and allowing them to stay on your lawn lets your lawn receive those healthy nutrients. You’ll also save time by leaving the clippings on your lawn since you won’t have to bag them.
On the other hand, if you notice any signs of lawn disease, you should bag those clippings so the disease doesn’t spread. You can also bag grass clippings if you simply don’t like how they look on your lawn.
What Are the Benefits of Having a Healthy Lawn?
Having a healthy lawn can have personal and environmental benefits. Some customers feel a sense of accomplishment while enjoying their dense lawn, which contributes to less stress and a boosted immune system. In addition, healthy lawns can reduce erosion and runoff, have a cooling effect, and increase oxygen generation.
How Often Should I Water My Lawn?
Most established lawns require 1 inch of water per week. Water your lawn once or twice a week, but no more. Here’s why:
Watering less often and for long periods encourages a deep and healthy root system. Watering too often and for short periods promotes a shallow and weak root system.
DIY Lawn Care
Mower? Check. Weed eater and edger? Check. Irrigation system or sprinkler? Check. Lawns require a significant commitment of time and energy. During the active growing season, a lawn will need a weekly mow plus ensuring adequate water. That only touches the basics, though.
You may want to invest in a spreader to evenly distribute fertilizer, new grass seed, or granular weed killer. A tool to aerate your lawn might be a good investment, too.
Remember: Be careful with your DIY lawn care because overfertilizing and overwatering could make your lawn more susceptible to pests and diseases. Oh no!
Is DIY lawn maintenance starting to sound like a big mountain to climb? Sometimes, hiring a pro is the best way to go, especially if you want to relax on the weekends and enjoy an Amerks game. When your ailing lawn needs a health boost, call up a TruGreen specialist. When your lawn needs trimming, edging, and mowing, turn to the LawnStarter pros.