TruGreen Lawn Care in Portland, ME Review

Text: Trugreen in Portland, ME | Background Image: Lawn in front of a hut

You adore Portland for its weather, lighthouses, and breathtaking outdoor beauty. But your New England lawn is struggling to impress. Whether your turf is old or new, it may benefit from an expert’s eye. Can the lawn care company TruGreen restore your yard’s yellow turf? Let’s find out. 

We did the research for you so you can make the best decision for your yard. In this TruGreen Portland review, we cover everything you need to know about your local branch. Though LawnStarter has an affiliate relationship with TruGreen, this TruGreen lawn care review is fair and unbiased.

If you’re fighting a losing battle with your lawn, TruGreen might have the solution. Equipped with more than 45 years of experience, TruGreen serves residential and commercial properties with science-based lawn care. Let’s take a closer look at what TruGreen Portland can do for your lawn’s health and curb appeal.

TruGreen Portland At a Glance

Portland locals rave about their picturesque summers and vibrant falls, but soggy springs and cold snowy winters can wreak havoc on lawns. Preventative and reparative treatments are crucial for a healthy lawn. Take a quick look at popular lawn services TruGreen performs for ailing turf (and those it doesn’t).

Basic Lawn Treatments
Fertilization
Soil amendments✓ 
Weed control✓ 
Aeration
Overseeding ✓ 
Planting grass seed for a new lawn
Sod installation
Mulching
Lawn mowing
FAQ
Does TruGreen offer eco-friendly options?✓ 
Does TruGreen serve commercial properties?
Does TruGreen give instant quotes online?✓ 
Does TruGreen have an online portal for scheduling, billing, etc.?✓ 

TruGreen Lawn Care Plans

Lawn care isn’t a one-and-done process. TruGreen specializes in customized treatment plans to provide regular service when your lawn needs it most. Though the various plan options have different costs and application frequencies, all plans come with:

  • Healthy Lawn Analysis: A TruGreen technician will evaluate lawn usage, climate, soil type, and grass type to customize the treatment plan to your lawn’s individual needs.
  • Healthy Lawn Guarantee: Not satisfied with the treatment you just received? Call back, and TruGreen will resolve the problem at no extra charge.
  • TruExpert Certified Specialists: TruGreen-certified specialists are trained to understand the science behind their work so they can care for your lawn with confidence.

We researched TruGreen’s lawn care plans in Portland by entering local addresses into the company’s online ordering system. TruGreen recommended the following plans for Portland lawns, and we’ve listed them below from most expensive to least expensive. Your first application will be 50% percent off, and you can choose to pay for the whole year at once or one treatment at a time.

Don’t see the treatment you’re looking for? Give TruGreen Portland a call for details.

TruNatural Lawn Care Plan 

The TruNatural Lawn Care Plan is an eco-friendly solution that uses 100% natural fertilizer to thicken your lawn and encourage healthy growth. Conventional weed control is available upon request at no additional cost.

TruComplete Lawn Care Plan

Are there soggy puddles on your lawn after every irrigation or rainfall? Does your turf have a thick layer of debris between it and the soil? It may be time to aerate your lawn to improve drainage and remove the debris layer (aka thatch).

The TruComplete Lawn Care Plan is the only TruGreen plan that covers aeration services. After the aeration treatment, your technician will determine whether your lawn would benefit from new grass seed. 

  • Aeration (plus overseeding if needed)
  • Fertilization
  • Pre-emergent and targeted weed control

TruMaintenance Lawn Care Plan

Want something simple? The TruMaintenance Lawn Care Plan provides the nutrients and weed protection your turf needs without extra bells or whistles. It’s also the most affordable TruGreen treatment plan. 

  • Fertilization
  • Pre-emergent and targeted weed control

Overview

ServiceTruNaturalTruCompleteTruMaintenance
Healthy Lawn Guarantee
Healthy Lawn Analysis
TruGreen Certified Specialist
Fertilization✓(Organic)
Aeration
Overseeding
Weed Control✓(Available upon request)

Day of Lawn Care: What to Expect

Once you sign up for a lawn care plan with TruGreen, a technician will schedule your first service. You’ll receive notifications the day before and the day of the appointment through email, text, and push notifications if you have the mobile app. You’re not required to be home, but if you’d like to be, let TruGreen know ahead of time so the technician can schedule accordingly. 

Before your first treatment:

  • Download the TruGreen app to track the driver in real-time.
  • Unlock your gates.
  • Bring pets and children inside.

When the technician arrives, they will:

  • Perform one or more treatments depending on the plan(s) you’re signed up for.

After the appointment is over:

  • Your technician will leave a service summary at your door or send it via text or email. It’s also available on TruGreen’s website and mobile app.
  • Your technician will plant a TruGreen sign on your lawn.
  • Wait an hour or two for liquid treatments to dry before letting your family and pets into the treated area.
  • Water your lawn with 1 inch of water within 48 hours of the treatment to deliver nutrients to the roots.
  • Complete a survey on the website or app to give feedback on your service and service provider.

Other TruGreen Services

Your grass isn’t the only part of your yard. The soil, trees, shrubs, and critters living there are all part of the bigger picture. TruGreen has plans to cover your other outdoor concerns as well.

Keep in mind that TruGreen doesn’t offer lawn mowing. When you need someone to mow the lawn, turn to LawnStarter

TruGreen recommended the following services for Portland homes when we entered local addresses into its online ordering system. Don’t see the service you’re looking for in the list below? Call your local TruGreen for further options. 

Lawn Aeration Services and Overseeding

Is your soil compact, but you don’t want to commit to the TruComplete plan? TruGreen offers aeration services separately. This service is also a good fit if you perform your own lawn care but don’t want to buy (or rent) an aerator.

Does your patchy lawn need a pick-me-up? Your lawn can receive new grass seed after aeration when you select TruGreen’s lawn aeration and overseeding service. 

Mosquito Control

Tired of slapping and scratching your arms every time you step into your backyard? A TruGreen technician will spray areas where mosquitoes hide and reduce their populations within 24 hours. TruGreen’s yearly plan includes monthly treatments during mosquito season. Keep people and pets out of treated areas for about an hour until the product dries.

Being close to salt marshes and other bodies of water (the natural mosquito breeding grounds), Portland is no stranger to mosquitoes. In the early 2000s, Maine’s DACF (Department of Agriculture, Conservation, and Forestry) published a report expressing concern about the increase of dangerous mosquito-transmitted diseases like the West Nile virus and Eastern Equine Encephalitis (EEE).

Protecting friends, family, and guests from mosquitoes is a high priority for Portlanders. Few things can suck the joy out of a backyard gathering like a swarm of those flying pests.

Tree and Shrub Care

As you tend to your lawn, don’t let the surrounding trees and shrubs fall too low on your list. TruGreen’s tree and shrub care includes fertilization (for enhanced growth and color) and protection against diseases, insects, and mites.

As you consider your lawn care options, you may want to consider other ways to improve your outdoor space. Maine’s native trees and shrubs seamlessly adapt, enhance the yard’s natural habitat, and reduce pest problems. Consider the following popular native options.

Trees:

  • Sugar Maple
  • Fire Cherry
  • American Linden

Shrubs:

  • American Hazelnut
  • Rhodora
  • Northern Bayberry

Soil Amendment and Analysis Services

Is your yellow turf not responding to fertilizer? There may be a problem with the soil’s pH level. A TruGreen specialist will return your soil to the proper pH balance by applying the appropriate soil amendment over the lawn. The amendments will help your grass roots to absorb nutrients and grow healthier.

How to Get an Instant Quote and Order Service Online

Curious how much TruGreen’s services will cost you? Get a free quote and order services online by following these steps.

Step 1: Visit trugreen.com and click “see pricing” in the top right corner of the home page.

Trugreen Home Page

Step 2: Select all lawn, tree, shrub, and pest services you’re interested in.

trugreen Choose Services

Step 3: Enter your address so TruGreen can calculate your yard size. Enter your name, phone number, and email address. Remember that providing your contact information gives TruGreen permission to call and email you. After filling out your information, click “see my recommended plan.”

Step 4: TruGreen will display a page full of services it recommends for your location, lawn size, and needs. Scroll through the options and click the boxes on the left-hand side of the page to add plans and treatments to your cart. 

Have a question about TruGreen’s available services? Contact a local TruGreen facility for details. 

TruGreen Lawn Care
2 Delta Dr.
Westbrook, ME 04092
(207) 856-7117

Step 5: Pay using a credit card, debit card, or bank account.

Note: If TruGreen can’t calculate your lawn size, it will prompt you to use an aerial tool to measure your lawn using satellite imaging. Follow the tutorial and then outline your front yard, back yard, and side yards to receive your quote. Only outline treatable areas.

TruGreen’s aerial too

TruGreen Portland Customer Reviews

Your Aunt in New York swears by TruGreen, but your cousin in Colorado warns against the lawn company. TruGreen has hundreds of branches across the country, so it’s best to hear what your neighbors have to say about your local TruGreen branch. That’s why we’ve collected the following customer reviews for Portland’s nearest TruGreen:

Positive Review: “Trugreen has provided service that has been better than several other lawn companies and better than I have been able to do myself. Not only have they kept my lawn green and free of weeds, they did it cheaper than I could. Whenever I thought the lawn didn’t look green enough or saw too many weeds, I would call and discuss the problem. TruGreen would then provide an additional free application service that corrected the problem. I am very satisfied and have convinced several neighbors to become TruGreen family members.” – Frank D. (Google)

Positive Review: “My most recent service was the application of fertilizer. So far, my lawn is green and healthy this season, so the specialist’s work has been successful. Scheduling done by the TruGreen office is reliable. My lawn is mostly weed-free and has no dandelions.” – Ralph T. (Google)

Negative Review: “Absolutely terrible experience. I have now had eight phone calls with zero solutions. They should have sprayed my lawn in April, I emailed with my response, I called five times with no help and false promises.” Michelle G. (Google Reviews)

Negative Review: “Please don’t bother with this company. Their customer service is garbage, their communication is garbage, and their lawn care is garbage. They came out twice for seeding and fertilizing and turned my green lawn yellow. They were scheduled to come out for the third time but couldn’t find the house. Hmmm, okay. When I called and asked about it, they said the driver stated, “Owner requested no service.” That was a lie. They said they would send out another person to do my service, and after hours of not showing up, I called again. Now, the equipment on the truck was broken. I guess they only have one truck for my area. Don’t waste your money!” – Keith R. (Google)

Benefits of Lawn Care Services

Still on the fence about lawn care? Sometimes lawn care jargon like aeration and overseeding can sound like gibberish, but these treatments can have a big impact on your lawn’s health. Let’s take a look at how TruGreen’s services can boost your lawn.

Benefits of Fertilization

Fertilizer keeps your lawn healthy by supplementing the soil with the essential nutrients nitrogen, phosphorus, and potassium. When your soil is deficient in these nutrients, your turfgrass weakens and struggles to grow, causing it to become more susceptible to pests and disease damage. 

Here’s what the three essential nutrients can do for your lawn’s health: 

  • Nitrogen gives your lawn its color and thickness 
  • Phosphorus aids in your lawn’s healthy root development
  • Potassium strengthens the grass so it can resist stressors like heat and drought

Portland soil is classified as Orthods, a suborder of Spodosols. Although the soil supports forests, it’s naturally infertile. The good news is that Orthods is highly responsive to good management practices. In other words, you can have a healthy, green lawn with consistent and routine lawn care.

Benefits of Aeration

Over time, the soil in your lawn compacts, making it difficult for your turf’s roots to receive water, air, and nutrients. Core aeration removes plugs of soil from the ground to relieve compaction and allow the good stuff to reach the roots.

Aeration also helps to: 

  • Improve root growth
  • Reduce thatch, the buildup of organic matter over the soil. Too much thatch blocks air, water, and nutrients from reaching the soil and invites pests and diseases. 
  • Improve drainage
  • Prepare the soil for overseeding

Benefits of Soil Amendments

We’ve covered why nutrients are important for soil, but pH balance should also be top of mind. Why? Because when soil pH is too low or too high, the grass roots are unable to uptake available nutrients. 

Soil amendments help improve the physical nature of the soil, such as lime (raises pH, reducing acidity) and sulfur (lowers pH, increases acidity). By returning the pH to a balanced level between 6.0 and 7.0, your turf will have a much better chance for healthy growth.

Portland soil is acidic, falling anywhere between a 4.5 and 5.5 pH level. Because of the city’s naturally acidic soil, your lawn will likely need lime amendments. However, this won’t be a one-and-done process. Many factors can alter soil pH, including precipitation, native plants, neighbors’ amendments, fertilizers, and irrigation practices. For best results, test your soil’s pH every few years, depending on your soil type.

Benefits of Weed Control

Not only do weeds ruin your lawn’s appearance, but they can also choke out your grass and steal the water, sunlight, and nutrients your lawn needs to survive. Control weeds before they sprout and stomp out those that do––otherwise, the wind will spread their seeds in the blink of an eye. 

Benefits of Overseeding

Overseeding thickens up thin, patchy lawns. If your grass has been stressed recently by drought, pests, or diseases, add more grass seed to bring it back to its former glory. Don’t forget to address the original problem first––seeds can’t cure your lawn on their own.

TruGreen Highlights

There are plenty of outdoor service companies here in Portland that will serve your lawn. But what about TruGreen makes it stand out?

Decades of Experience

TruGreen was founded in 1973 under the name ChemLawn before changing to TruGreen in 1979. From there, it’s grown into a nationwide company serving homeowners and businesses. The company has had four decades to craft its lawn care plans and hone its science-based approach.

Recurring Plans

Are you the forgetful type who can’t remember what treatment you need to perform at what time of year? With TruGreen’s treatment plans, you won’t have to mark “fertilize lawn” or “aerate lawn” in your calendar. Choose a plan that covers everything you want, and TruGreen will get it done at the ideal time.

Mobile App

You already have apps for movies, banking, food, and pets on your phone. Why not add another for your lawn? With TruGreen’s app, you can:

  • Manage account details
  • Access billing
  • Manage service requests
  • Receive live service notifications

Trained Experts

Each TruGreen specialist completes the company’s rigorous TruExpert Certification Program to deliver tailored, science-based lawn care. The training program requires TruGreen specialists to receive annual recertification so that they can remain up-to-date on industry standards. 

Final Word on TruGreen Portland

Lawn problems can be frustrating and time-consuming, but they don’t need to be. TruGreen Portland offers various local plans tailored to your yard’s needs, along with pest control services, aeration, overseeding, fertilization, and weed control. 

And if you need mowing, edging, and trimming taken off your plate, LawnStarter connects you with pros who will handle the job.

With TruGreen and LawnStarter working together to care for your lawn, you’ll have more time to check out what makes Portland a popular tourist destination. Pick a pint of famous Maine blueberries, or book an Old Port Culinary Walking Tour. 

Buyer’s Guide to Choosing a Lawn Care Company

Everyone has their criteria for picking service companies to work with. If you’re struggling to decide on a company, here are some factors to consider.

Services Offered

Have you ever returned from the grocery store and realized you forgot a crucial ingredient? Don’t let that happen for lawn care services. Create a shopping list of everything your lawn needs and check which companies in your area provide them all.

Price

Good lawn care doesn’t have to break the bank. Companies like TruGreen offer treatments at various price points, but even then, you can shop around for the best deals. But buyer beware: the lowest price won’t always be the best (nor will the most expensive). Weigh both reviews and cost to get the most bang for your buck.

Company Size

Big companies usually have a wide range of services and service areas. Their large employee base means more availability and little to no customer waiting lists. However, some customers don’t like talking to a different representative every time they call or not recognizing the service worker treating their yard.

A small business may suit you better if you want a more personal touch. You can be proud of supporting a local lawn care company while getting to know someone else in the community–you might even know them already! Remember that the smaller the business, the more limited its resources likely are. They might not be able to cover all the services you need or schedule you immediately.

FAQ About Lawn Care

When Should I Fertilize My Lawn?

It depends on your grass type, but fertilizer works best when your grass is actively growing. Submit a soil sample to your local soil testing lab to see which nutrients your lawn is missing and how often you should fertilize. 

Fertilize warm-season grasses after they green up in mid-spring or early summer. Cool-season grasses benefit most from fertilizer in fall.

Do I Need to Bag My Grass Clippings After I Mow?

It depends. Grass clippings have nutrients, and allowing them to stay on your lawn lets your lawn receive those healthy nutrients. You’ll also save time by leaving the clippings on your lawn since you won’t have to bag them.

On the other hand, if you notice any signs of lawn disease, you should bag those clippings so the disease doesn’t spread. You can also bag grass clippings if you simply don’t like how they look on your lawn. 

What Are the Benefits of Having a Healthy Lawn?

Having a healthy lawn can have personal and environmental benefits. Some customers feel a sense of accomplishment while enjoying their dense lawn, which contributes to less stress and a boosted immune system. In addition, healthy lawns can reduce erosion and runoff, have a cooling effect, and increase oxygen generation.

How Often Should I Water My Lawn?

Most established lawns require 1 inch of water per week. Water your lawn once or twice a week, but no more. Here’s why: 

Watering less often and for long periods encourages a deep and healthy root system. Watering too often and for short periods promotes a shallow and weak root system. 

DIY Lawn Care

Mower? Check. Weed eater and edger? Check. Irrigation system or sprinkler? Check. Lawns require a significant commitment of time and energy. During the active growing season, a lawn will need a weekly mow plus ensuring adequate water. That only touches the basics, though.

You may want to invest in a spreader to evenly distribute fertilizer, new grass seed, or granular weed killer. A tool to aerate your lawn might be a good investment, too. 

Remember: Be careful with your DIY lawn care because overfertilizing and overwatering could make your lawn more susceptible to pests and diseases. Oh no!

Is DIY lawn maintenance starting to sound like a big mountain to climb? Sometimes, hiring a pro is the best way to go, especially if you want to relax on the weekends, indulge in a famous Maine lobster roll, or enjoy the lyrics from fellow Mainer Patty Griffin. When your ailing lawn needs a health boost, call up a TruGreen specialist. When your lawn needs trimming, edging, and mowing, turn to the LawnStarter pros.  

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Nicki DeStasi

Nicki DeStasi

Nicki DeStasi is a writer, author, and teacher who grew up in western Massachusetts and currently resides in the Austin area. She enjoys flower and vegetable gardening, reading, cooking, listening to true-crime podcasts, and spending time with her husband, two children, dog, and cat.