TruGreen Lawn Care in Richmond Review

Text: TruGreen Richmond Lawn Care Review | Background Image: Green Lawn in front of house

It’s no secret the people of Richmond love to be outdoors. But that love may sour when you jog along the James River and notice a beautifully manicured lawn –– leaving you green with envy. Can hiring a TruGreen expert help you achieve your lawn-maintenance goals without the fuss?

We did the digging for you so you can make the best decision for your yard. In this TruGreen review, we cover everything you need to know about your local Richmond branch. Though LawnStarter has an affiliate relationship with TruGreen, this TruGreen lawn care review is fair and unbiased.

With more than 40 years of experience, TruGreen specializes in customer-tailored lawn care plans, perimeter pest control, and grub prevention. TruGreen’s experts will begin with a Healthy Lawn Analysis to evaluate soil conditions and check for signs of insects, diseases, and weeds. From there, TruGreen will format a plan that fits your needs, allowing you to spend more time at your favorite Richmond art gallery or craft brewery.

Interested in exploring whether TruGreen is right for you? This review outlines TruGreen’s lawn services, how to receive an instant quote and the benefits of having TruGreen’s experts on your side.

Table of Contents: 

TruGreen Richmond At a Glance

TruGreen Richmond offers a variety of lawn care plans and services. Here’s a look at what to expect from your local branch. 

Basic Lawn Treatments
Soil amendments✓ 
Weed control✓ 
Overseeding ✓ 
Planting grass seed for a new lawn
Sod installation
Lawn mowing
Does TruGreen offer eco-friendly options?✓ 
Does TruGreen serve commercial properties?
Does TruGreen give instant quotes online?✓ 
Does TruGreen have an online portal for scheduling, billing, etc.?✓ 

TruGreen Lawn Care Plans

TruGreen offers several lawn care options in River City. Each TruGreen plan includes:

  • Healthy Lawn Analysis: An inside look at your lawn’s specific needs based on soil conditions, lawn usage, grass type, and climate.
  • TruGreen’s Healthy Lawn Guarantee: Unhappy with your turfgrass after treatment? Give TruGreen a call, and they’ll make adjustments so you get that luscious, green lawn you deserve.
  • TruExpert Certified Specialists: TruGreen-certified specialists use science-based techniques to deliver the proper amount of product for optimal lawn growth.

Everyone loves a discount. When selecting a TruGreen lawn care plan, get 50% off your first application. When it’s time to pay, visit Trugreen’s website or convenient mobile app to select single payments or pay per application. Treatments are applied every four to six weeks, and applications vary based on which plan you choose.

We did the research for you and requested TruGreen’s lawn care services for several Richmond addresses. The following plans most commonly appeared at check out and are listed below from most expensive to least expensive:

  • TruComplete Lawn Care Plan
  • TruNatural Lawn Care Plan
  • TruHealth Lawn Care Plan
  • TruMaintenance Lawn Care Plan

Don’t see the treatment you’re looking for? Give TruGreen Richmond a call for details.

TruComplete Lawn Care Plan

Looking for a full-service plan? The TruComplete Lawn Care Plan offers a comprehensive package of services to ensure the greenest, healthiest lawn possible with nine annual applications. Treatments include:

  • Aeration (once per year)
  • Fertilization
  • Grub prevention and control
  • Pre-emergent and targeted weed control

With TruGreen’s aeration service, a specialist will remove small plugs of soil and determine if your lawn could benefit from overseeding. 

TruNatural Lawn Care Plan

The TruNatural Lawn Care Plan is an eco-friendly solution that gradually thickens your lawn and encourages healthy growth. TruGreen’s specialists will apply 100% natural fertilizer over seven applications per year. Weed control is available upon request at no additional cost.

TruHealth Lawn Care Plan

The TruHealth Lawn Care Plan features eight yearly treatments but does not include aeration or overseeding. If your lawn is suffering from compacted soil and thinning turf, your lawn might benefit from the TruComplete plan instead. The TruHealth plan includes:

  • Fertilization
  • Grub prevention and control
  • Pre-emergent and targeted weed control

TruMaintenance Lawn Care Plan

Listed as the most affordable option at check out, the TruMaintenance Lawn Care Plan offers customers the basics for year-round turf protection. The plan includes seven treatments of slow-release fertilizer and pre-emergent and targeted weed control. It does not include aeration, overseeding, or grub control. 


Healthy Lawn Guarantee
Healthy Lawn Analysis
TruGreen Certified Specialist
Grub Prevention and Control
Weed Control✓(Available upon request)

Day of Lawn Care: What to Expect

You’ve selected your specialized TruGreen lawn care plan, and it’s time for your first service. It’s ideal, but not necessary, to be home for your first treatment so a TruGreen technician can speak to you about your lawn. Remember to unlock your gates to the front yard and backyard and bring kids and pets indoors. 

After treatment, your TruGreen specialist will leave a service summary at your front door or send a digital copy via email or text. Customers can also review service details at or via the mobile app. Wait 1 to 2 hours for your treatment to dry before allowing pets and family members onto your lawn.

If rain isn’t in the forecast, TruGreen suggests giving your lawn about 1 inch of water within 48 hours of application.

Other TruGreen Services

Looking to add extra mojo to your lawn care plan? TruGreen offers several options so you can enjoy your lawn without those pesky mosquitoes and struggling shrubs.

Don’t see the service you’re looking for? Give TruGreen Richmond a call for more add-ons.

TruGreen Mosquito Defense

Mosquitoes are one of the biggest complaints TruGreen receives in Richmond. TruGreen’s Mosquito Defense is science-based and starts working within 24 hours of application. Treatments are once a month – or more – as determined by your specially trained lawn care expert. 

After treatment, give your lawn about an hour to dry before letting family members and pets back in your yard. Bonus? No more need for those stinky repellants to enjoy your yard bite-free.

Perimeter Pest Control

With TruGreen’s preventative Perimeter Pest Control, specialists will take care of your pest problem without entering your home. An expert will apply four treatments per year specifically targeting pests that reside outdoors, including ants, cockroaches, spiders, and stink bugs.

Tree and Shrub Care

Homeowners often overlook trees and shrubs. That’s where TruGreen can help. A TruGreen-certified specialist will begin with a Tree and Shrub Evaluation to determine your needs. This service includes root zone fertilization, insect and mite control, and disease control.

Grub Prevention and Control 

Avoid beetle mania with TruGreen’s Grub Prevention and Control Services. Grubs are the larvae of beetles that burrow into your soil and feed off your turf’s roots. This service will eliminate grubs before extensive damage is caused to your turfgrass.

Soil Amendment and Analysis Services

Is your yellow turf not responding to fertilizer? There may be a problem with the soil’s pH level. With Soil Amendment and Analysis Services, a TruGreen specialist will return your lawn to the proper pH balance with a lime soil amendment. The lime will also help to fight disease and allow nutrients to reach your grassroots. Goodbye, brown spots!

How to Get an Instant Quote and Order Service Online

Who doesn’t love an online quote? In just a few clicks, you can receive an instant quote and order TruGreen’s services online.

Step 1: Navigate to and click “see pricing” in the upper right corner of your screen.

Step 2: Next, select the lawn issues you’ve been struggling with.

Step 3: Enter your personal information, including name, address, email, and phone number.

Step 4: Now’s when the magic happens. The next screen will display TruGreen’s services in Richmond, along with pricing and the number of applications. Select what you need and click “continue.”

Don’t see the service you’re looking for? Call Trugreen Richmond for details. 

TruGreen Richmond
6722 Atmore Dr.
Richmond, VA 23225
(804) 745-4884

Step 5: For the final step, choose your payment plan and check out.

Pro Tip: Some customers will see the screen below after entering their address. Don’t fret. This is TruGreen’s Property Measurement Tool, which prompts customers to draw their property lines to receive a quote. Don’t worry, TruGreen offers an informative tutorial for beginners.

Once finished, TruGreen’s plans and pricing will appear on the next screen.

TruGreen Property Measurement Tool

TruGreen Richmond Customer Reviews

Want to know what customers have to say about TruGreen Richmond? We’ve gathered reviews so you can read them for yourself.

Positive Review: My original review was several years ago – all I can say is that each year it gets better and better. Our lawn looks like it should be in Better Homes & Garden. Everyone who comes to our house compliments our property and wants theirs to look like it, too. I just tell them TruGreen! I got a heck of a price based on buying a year’s worth of care at once. I said I would give them a year to see whether it was worth it. Well, I don’t need a year. The lawn just went crazy greening up and filling in. Everyone who comes down our driveway asks what we do to keep it so green and lush and I tell them TruGreen just started caring for our property, and it was worth every penny! – Jan P. (Google)

Negative Review: My lawn is brown and discolored. My grass will not grow. I reported it to the company and they stated it was nothing they could do at this time. I was promised a refund and I never received it from TruGreen. I was with the company for two years as a loyal customer. I was promised that my grass would be green the entire year and it wasn’t. The company was not concerned and didn’t give any explanation. – Mamie M. (Google)

Negative Review: The product that they use is great. It definitely works well. However, the company is very disorganized and the people you talk to on the phone aren’t as knowledgeable as I would hope. Half the time they only treated half my yard and I only knew about it because of my home cameras. Several times I had to call them just to come out because they didn’t keep up when they needed to come to treat. Almost every time they came out to treat, there was some issue with the service. Decided to cancel and just try and keep up with it myself. I was doing it anyway with having to call them every single time with an issue. – Shawn B. (Google)

Benefits of Lawn Care Services

With so much to do in Richmond – from taking in the city’s deep history to tubing down the James River – why waste your free time managing your lawn? TruGreen’s trained professionals can help with fertilization, aeration, and weed control. Let’s take a look at why these services are important for your Richmond turf.

Benefits of Fertilization

A healthy, actively growing turf requires three essential nutrients to thrive: nitrogen, phosphorus, and potassium. Fertilization is the best way to introduce these nutrients to your lawn. The healthier and happier your turf, the more resistant it will be to pest and disease damage. 

One of the main benefits of having a TruGreen specialist fertilize your yard is lower ambient temperature. That means your lawn will be up to 50% cooler through a plant process called transpiration. Say hello to comfortable summer family get-togethers.

Benefits of Aeration 

Aeration is the process of loosening compacted soil so that oxygen, water, and nutrients can access your yard’s roots. The optimal time to aerate your yard will depend on whether you grow cool-season or warm-season grass (your TruGreen specialist will know when the time is right).

A thicker lawn is a benefit of aerating your lawn because the process stimulates root development and growth. Aeration’s increase in nutrient availability will also improve the effectiveness of your TruGreen fertilization.

Brownie Points: Aeration also helps remove thatch from the lawn. Thatch is that icky layer of living and dead organic matter collecting on the soil’s surface. When this thatch layer grows too thick, it can become infested with pests and disease. 

Benefits of Soil Amendments

We’ve covered why nutrients are important for soil, but pH balance should also be top of mind. Why? Because when soil pH is too low or too high, the grassroots are unable to uptake available nutrients. 

The soil in Richmond tends to be naturally acidic, which isn’t optimal for lawn growth. Soil amendments, such as lime (raises pH, reducing acidity) and sulfur (lowers soil pH, increases acidity), improve the physical nature of the soil.

A soil test will help determine which amendments are best for your yard.

Benefits of Weed Control

Weeds can be a big problem for homeowners in Richmond. Dandelions, oxalis, spotted spurge, hairy bittercress, and Virginia buttonweed can choke out a perfectly healthy lawn and easily spread their seeds through the wind to their next location. 

TruGreen will fight those stubborn weeds with a two-tiered attack by applying targeted control and pre-emergent control. 

Benefits of Overseeding

Over time, lawns can thin from use or become patchy from disease or pests. Overseeding, the process of spreading seed over your existing lawn, can help fill those bare spots and create a thicker, healthier lawn.

Benefits of overseeding include:

  • Improved density
  • Enhanced color
  • Helps turfgrass crowd out weeds
  • Erosion control 

TruGreen Highlights

Pests, insects, disease, oh my! Choosing a lawn care company can be an overwhelming experience for anyone. Let’s take a look at some reasons TruGreen’s local branch rises above the competition.

Mobile app

You already have apps for movies, banking, food, and pets on your phone. Why not add another for your lawn? With TruGreen’s app, you can:

  • Manage account details
  • Access billing
  • Manage service requests
  • Receive live service notifications

Trained experts

Rather be sippin’ on a cold brew on one of Richmond’s outdoor patios? Or maybe taking in the sights of Belle Isle Trail? TruGreen’s trained professionals can help keep those hobbies in your rotation. Each specialist goes through the rigorous TruExpert Certification Program, which requires an annual recertification and leaves them with the knowledge to deliver tailored local lawn care.

Over 45 Years of Experience

Founded in 1973, TruGreen has evolved from a small business to the nation’s largest lawn company with more than 2.3 million residential and commercial customers. TruGreen sets the standard with:

  • Industry-leading training and education for technicians
  • Pioneering new technology
  • Teaching customers proper mowing and watering habits
  • Defining responsible lawn care practices

Final Word on TruGreen Richmond 

Lawn problems can be frustrating and time-consuming, but they don’t need to be. TruGreen Richmond offers various local plans tailored to your yard’s needs, along with pest control services, aeration, overseeding, fertilization, weed control, and grub prevention.

Need help finding lawn mowing, trimming, and edging? A LawnStarter pro can take your yard to the next level – and free up time to enjoy all of Richmond’s outdoor activities.

Buyer’s Guide to Choosing a Lawn Care Company

Finding a lawn care company can be overwhelming. Your aunt suggests one company, while your neighbor warns against them. How do you decide? Here are a few factors to consider when making your decision.


Know what you want from your lawn care company. Walk around your property and take note of what you’re unhappy about. Does your lawn need overseeding? Or maybe you’re tired of being bitten by mosquitoes while trying to enjoy a night by the fire pit. 

Lawn care companies are great solutions, but make sure you know what each company you’re considering offers before signing a contract.

Popular services in Richmond include:

  • Fertilization
  • Aeration
  • Overseeding
  • Pest and grub control
  • Tree and shrub services
  • Soil amendments
  • Mosquito control
  • Weed control

Liability Insurance

Lawn care companies don’t show up at your home to damage your property, but accidents do happen. Make sure you’re protected. Liability insurance is a safeguard for both the homeowner and the company in the event of personal injury or property damage. Remember: Not all companies carry this coverage, so make sure you ask.

It’s also a good idea to check with your insurance company to see what’s covered in case damage occurs to or on your property.


Never agree to lawn care without knowing exactly what you’re paying for. Get a detailed written quote or estimate with a payment schedule, service schedule, services included, additional monthly fees, and contract length. It’s never a good feeling when you look at a bill and discover charges you weren’t expecting.

FAQ About Lawn Care

How Long Will it Take For Weeds to Disappear After a Service?

You’ll see a decline in most weeds within 10 to 14 days after service, but remember that every weed is different. Some harder-to-maintain weeds can take multiple service visits to see improvement. Common signs that your weeds are starting to die are discoloration, twisting, and withering.

What Are the Benefits of Having a Healthy Lawn?

Having a healthy lawn can have personal and environmental benefits. Some customers feel a sense of accomplishment while enjoying their dense lawn, which contributes to less stress and a boosted immune system. In addition, healthy lawns can reduce erosion and runoff, have a cooling effect, and increase oxygen generation.

What Types of Grass Grow Best in Richmond?

River City is located within the transition zone, meaning both cool-season and warm-season grasses can grow in your yard. 

Cool-season grasses thrive in temperatures between 60 and 70 degrees Fahrenheit and are best planted in the fall. The most common cool-season grass used in Richmond is tall fescue. This grass is considered to be the hardiest and best-adapted grass in the state. Other cool-season grasses include Kentucky bluegrass and perennial ryegrass.

The best time to establish a warm-season lawn is between mid-may to June. These grasses prefer temperatures between 80 and 90 degrees Fahrenheit and commonly go dormant for the winter months. Zoysiagrass is considered the most low-maintenance option for warm-season grasses in the Richmond area. It requires less water, is most resistant to pests, and does not need to be mowed as frequently as other warm-season grasses, such as St. Augustinegrass and bermudagrass.

DIY Lawn Care

When browsing your favorite social media app, it’s not uncommon to come across DIY videos showing how easy it is to take care of your lawn. Of course, with a little research and elbow grease, DIY lawn care is a sustainable and simple option for some homeowners. Consider the following before diving into DIY lawn care:

  • Cost of fertilizer
  • Time and effort to get results
  • Knowledge of soil, grasses, and weeds
  • Do you really know which pests and diseases are in your area?
  • Investment in lawn tools

Does that seem more complex than the DIY video made lawn maintenance seem? TruGreen can take care of your lawn’s ailments, while the pros at LawnStarter can help with mowing solutions.

Main Picture by Gibbon FitzGibbon on Unsplash with Text Overlay

Whitney Lehnecker

Whitney Lehnecker

A native of Ohio, Whitney Lehnecker is a career journalist and newspaper designer. She now lives in Central Florida with her husband and two pups, Goose and Bindi.