TruGreen Lawn Care in Louisville Review

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When your aspiring Louisville Cardinal practiced their swing in the backyard all summer, you hadn’t prepared yourself for the lawn’s unsightly bare patches and compacted soil. Looks like you’ll need to call in the pros to repair your turfgrass. Can the lawn care company TruGreen hit a home run? Let’s find out. 

We did the research for you so you can make the best decision for your yard. In this TruGreen Louisville review, we cover everything you need to know about your local branch. Though LawnStarter has an affiliate relationship with TruGreen, this TruGreen lawn care review is fair and unbiased.

TruGreen Louisville offers various outdoor services, including lawn care, tree and shrub care, and pest control. This review covers customer reviews, company highlights, and a quick buyer’s guide on how to choose a lawn care company that’s right for you and your turf. 

Table of Contents: 

TruGreen Louisville At a Glance

Curious which lawn care services TruGreen can take care of for you? We’ve made a list of basic lawn care services that TruGreen offers (and those it doesn’t). 

Basic Lawn Treatments
Fertilization
Soil amendments✓ 
Weed control✓ 
Aeration
Overseeding ✓ 
Planting grass seed for a new lawn
Sod installation
Mulching
Lawn mowing
FAQ
Does TruGreen offer eco-friendly options?✓ 
Does TruGreen serve commercial properties?
Does TruGreen give instant quotes online?✓ 
Does TruGreen have an online portal for scheduling, billing, etc?✓ 

TruGreen Lawn Care Plans

TruGreen Louisville offers various lawn care plans to accommodate your lawn maintenance needs. Although each lawn care plan option is slightly different, they all include:

  • TruGreen’s Healthy Lawn Analysis: A TruGreen specialist begins by evaluating your climate, soil, grass type, and lawn traffic to create a customized plan.
  • TruGreen’s Healthy Lawn Guarantee: TruGreen guarantees you’ll be satisfied with the results of your lawn care treatment. If you’re unhappy with the results, a specialist will return to your property as many times as needed.
  • TruGreen Certified Specialists: All TruGreen specialists receive rigorous training and are required to have annual recertification through TruGreen’s TruExpert Certification Program.

We researched TruGreen’s lawn care plans in Louisville by entering local addresses into the company’s online ordering system. TruGreen recommended the following plans for Louisville lawns, and we’ve listed them below from most expensive to least expensive. Your first application will be 50% off, and you can choose to pay for the whole year at once or one treatment at a time.

  • TruComplete Lawn Care Plan
  • TruNatural Lawn Care Plan
  • TruHealth Lawn Care Plan
  • TruMaintenance Lawn Care Plan

Don’t see the package plan you’re looking for? Contact your local TruGreen for details. 

TruComplete Lawn Care Plan

Are there soggy puddles on your lawn after every irrigation or rainfall? Does your turf have a thick layer of debris between it and the soil? It may be time to aerate your lawn to improve drainage and remove the debris layer (aka thatch).

The TruComplete Lawn Care Plan is the only TruGreen plan that covers aeration services. After the aeration treatment, your technician will determine whether your lawn would benefit from new grass seed. 

  • Aeration 
  • Overseeding
  • Grub prevention and control
  • Fertilization
  • Pre-emergent and targeted weed control

TruNatural Lawn Care Plan

The TruNatural Lawn Care Plan offers an eco-friendly approach to lawn care. A TruGreen specialist will use 100% natural fertilizer to help your grass grow healthy and thick. Conventional weed control is available upon request. 

TruHealth Lawn Care Plan

Your soil may not need aeration, but it might still need some work. The TruHealth Lawn Care Plan prioritizes healthy soil through fertilization and grub control. It includes:

  • Fertilization
  • Grub prevention and control
  • Pre-emergent and targeted weed control

TruMaintenance Lawn Care Plan

Want something simple? The TruMaintenance Lawn Care Plan provides the nutrients and weed protection your turf needs without extra bells or whistles. It’s also the most affordable TruGreen treatment plan. 

  • Fertilization
  • Pre-emergent and targeted weed control
ServiceTruCompleteTruNaturalTruHealthTruMaintenance
Healthy Lawn Guarantee
Healthy Lawn Analysis
TruGreen Certified Specialist
Fertilization✓(Organic)
Aeration
Overseeding
Grub Prevention and Control
Weed Control✓(Available upon request)

Day of Lawn Care: What to Expect

Once you sign up for a lawn care plan with TruGreen, a technician will schedule your first service. You’ll receive notifications the day before and the day of the appointment through email, text, and push notifications if you have the mobile app. You’re not required to be home, but if you’d like to be, let TruGreen know ahead of time so the technician can schedule accordingly. 

Before your first treatment:

  • Download the TruGreen app to track the driver in real-time.
  • Unlock your gates.
  • Bring pets and children inside.

When the technician arrives, they will:

  • Perform one or more treatments depending on the plan(s) you’re signed up for.

After the appointment is over:

  • Your technician will leave a service summary at your door or send it via text or email. It’s also available on TruGreen’s website and mobile app.
  • Your technician will plant a TruGreen sign on your lawn.
  • Wait an hour or two for liquid treatments to dry before letting your family and pets into the treated area.
  • Water your lawn with 1 inch of water within 48 hours of the treatment to deliver nutrients to the roots.
  • Complete a survey on the website or app to give feedback on your service and service provider.

Other TruGreen Services

Your grass isn’t the only part of your yard. The soil, trees, shrubs, and critters living there are all part of the bigger picture. TruGreen has plans to cover your other outdoor concerns as well.

Keep in mind that TruGreen doesn’t offer lawn mowing. When you need someone to mow the lawn, turn to LawnStarter

TruGreen recommended the following services for Louisville homes when we entered local addresses into its online ordering system. Don’t see the service you’re looking for in the list below? Call your local TruGreen for further options. 

Mosquito Control

You want to enjoy a nice evening by the fire pit roasting marshmallows. But instead, you’re slapping away mosquitoes. TruGreen’s Mosquito Defense offers a solution. A TruGreen specialist will use a professional mosquito repellent to control mosquito populations within 24 hours of treatment. One treatment will offer protection for one month. 

Tree and Shrub Care

Your trees and shrubs are the last pieces to complete the masterpiece of your yard. Tree and shrub maintenance is often forgotten, but not with TruGreen’s Tree and Shrub Care. TruGreen’s tree and shrub care includes fertilization (for enhanced growth and color) and protection against diseases, insects, and mites.  

Soil Amendment and Analysis

Is your yellow turf not responding to fertilizer? There may be a problem with the soil’s pH level. A TruGreen specialist will return your soil to the proper pH balance by applying the appropriate soil amendment over the lawn. The amendments will help your grass roots to absorb nutrients and grow healthier.

Perimeter Pest Control

On top of TruGreen’s mosquito control, TruGreen also offers Perimeter Pest Control. A specialist will apply a combination of liquid and granular treatments around your home to prevent the following pests from sneaking indoors:  

  • Ants
  • Boxelder bugs
  • Centipedes
  • Cockroaches
  • Earwigs
  • Kudzu bugs
  • Lady beetles
  • Millipedes
  • Mud daubers
  • Paper wasps
  • Scorpions
  • Sow bugs
  • Spiders
  • Stink bugs

Note: TruGreen Perimeter Pest Control does not control or prevent the following:

  • Wood-destroying organisms (including termites)
  • Bed bugs
  • Bees
  • Fleas
  • German cockroaches
  • Hornets
  • Pharaoh ants
  • Rodents
  • Ticks

How to Get an Instant Quote and Order Service Online

You’ve decided to go with TruGreen for your lawn care needs. Are you ready to see how quick and easy it is to receive a quote and order services online?

Step 1: Visit www.trugreen.com and click ‘see pricing.’

TruGreen Step 1

Step 2: Select any applicable boxes. You can select none, one, or several.

TruGreen Step 2

Step 3: Enter your contact information, including your name, address, email address, and phone number.

TruGreen Step 3

Step 4: Based on your address, TruGreen will generate a quote for lawn care plans and a la carte services. Select the services you would like to order. 

Don’t see the service you’re looking for? Give your local TruGreen branch a call.

TruGreen Louisville
13135 Middletown Ind. Blvd
Louisville, KY 40223
(502) 245-2900

Step 5: Proceed to payment. TruGreen gives you the option to pay with a credit card either as a single payment or have the payment divided throughout the service visits.

Note: If TruGreen can’t calculate your lawn size, it will prompt you to use an aerial tool to measure your lawn using satellite imaging. Follow the tutorial and then outline your front yard, back yard, and side yards to receive your quote. Only outline treatable areas.

TruGreen’s aerial too

TruGreen Louisville Customer Reviews

Your Aunt in New York swears by TruGreen, but your cousin in Colorado warns against the lawn company. TruGreen has hundreds of branches across the country, so it’s best to hear what your neighbors have to say about your local TruGreen branch. That’s why we’ve collected the following customer reviews for Louisville’s nearest TruGreen:

Positive Review: We have been TruGreen Lawn Care customers for 17+ years now. We have been extremely happy with their service and our lawn care. Their customer service is excellent!” – Kelly J. (Google Review)

Positive Review: I was completely satisfied today on my 1st application with TruGreen. I have a new lawn and I had some questions I wanted to ask. The technician took some time with me today and walked around my property and answered all my questions knowing he’s on a time frame with his other appointments. So for my 1st experience with TruGreen, I would rate this as a 10 experience with the technician’s professionalism and hopefully the new yard I have will look like a 10 in the near future.” – Wendell S. (Google Review)

Negative Review: I’ve had TruGreen for a few years now and I’ve really never been happy with their service, my yard looks terrible after all these years. The customer service is not great, to say the least. This year I decided to fix my yard and spent 4 grand on new soil and sod in the majority of my front yard and side yard – TruGreen came out and did a yard application and killed large spots in my newly sodded yard. I told them about it and the manager came out and agreed. Their solution was early seeding, which never happened. My yard still has burnt places. Needless to say, I have changed services and will report them to BBB.” – Jim W. (Yelp Review)

Benefits of Lawn Care Services

Still on the fence about lawn care? Sometimes lawn care jargon like aeration and overseeding can sound like gibberish, but these treatments can have a big impact on your lawn’s health. Let’s take a look at how TruGreen’s services can boost your lawn.

Benefits of Fertilization

Fertilizer keeps your lawn healthy by supplementing the soil with the essential nutrients nitrogen, phosphorus, and potassium. When your soil is deficient in these nutrients, your turfgrass weakens and struggles to grow, causing it to become more susceptible to pests and disease damage. 

Here’s what the three essential nutrients can do for your lawn’s health: 

  • Nitrogen gives your lawn its color and thickness 
  • Phosphorus aids in your lawn’s healthy root development
  • Potassium strengthens the grass so it can resist stressors like heat and drought

Benefits of Aeration

Over time, the soil in your lawn compacts, making it difficult for your turf’s roots to receive water, air, and nutrients. Core aeration removes plugs of soil from the ground to relieve compaction and allow the good stuff to reach the roots.

Aeration also helps to: 

  • Improve root growth
  • Reduce thatch, the buildup of organic matter over the soil. Too much thatch blocks air, water, and nutrients from reaching the soil and invites pests and diseases. 
  • Improve drainage
  • Prepare the soil for overseeding

Benefits of Soil Amendments

We’ve covered why nutrients are important for soil, but pH balance should also be top of mind. Why? Because when soil pH is too low or too high, the grass roots are unable to uptake available nutrients. 

Soil amendments help improve the physical nature of the soil, such as lime (raises pH, reducing acidity) and sulfur (lowers pH, increases acidity). By returning the pH to a balanced level between 6.0 and 7.0, your turf will have a much better chance for healthy growth. 

Benefits of Weed Control

Crabgrass and white clover are common weeds in Louisville lawns. Some people opt for white clover because of its natural fertilizing properties, but if that’s not you, then proper weed control will help reduce those weeds and others. 

When weeds are given the opportunity, they will seek the water, air, and nutrients that are intended for your turf. By eliminating weeds with effective weed control, you’ll eliminate this competition and increase your lawn’s health.

Benefits of Overseeding

Overseeding thickens up thin, patchy lawns. If your grass has been stressed recently by drought, pests, or diseases, add more grass seed to bring it back to its former glory. Don’t forget to address the original problem first––seeds can’t cure your lawn on their own.

TruGreen Highlights

There are plenty of outdoor service companies here in Louisville that will serve your lawn. But what about TruGreen makes it stand out?

Healthy Lawn Analysis

No two lawns are the same. That’s why TruGreen begins each service with a Healthy Lawn Analysis. The specialists will evaluate how the climate, soil type, and grass type affect your lawn’s overfall health. As a result, your specialist will create a customized, science-based approach that caters to your lawn’s individual needs.

Decades of Experience

TruGreen started as a small company in Troy, Michigan in 1973. Throughout the years, its customer base has expanded to 2.3 million homeowners and commercial property owners. Equipped with more than 40 years of experience, TruGreen’s growth and longevity hint at its commitment to customer satisfaction and lawn care success. 

Mobile App

You already have apps for movies, banking, food, and pets on your phone. Why not add another for your lawn? With TruGreen’s app, you can:

  • Manage account details
  • Access billing
  • Manage service requests
  • Receive live service notifications

Final Word on TruGreen Louisville

Your yard needs a bit of work before you host a backyard party with delicious pulled pork. TruGreen can help repair your turfgrass, boost tree health (you’ll need shade, of course), and keep the mosquitoes away. Even better, you can have confidence in TruGreen’s services thanks to its satisfaction guarantee. 

And when you need someone to mow, trim, or edge the lawn, turn to LawnStarter

Buyers Guide to Choosing a Lawn Care Company

Choosing the right lawn care company is a process. Let’s briefly go through some important things to consider when choosing a lawn care company.

Technician Training

You want to have confidence that the technician you’re hiring is trained for the job. What does the company’s training look like? Is continuous training required? It’s important for technicians to receive ongoing training so they can stay up-to-date on the latest industry standards.  

Licensed and Insured

It is always better to go with a company that is licensed and insured. If an employee is injured on your property (or your property is damaged) you won’t have to worry about liability or repair costs.

Company Size 

Company size often affects how quickly you receive service. If a company is spread too thin with not enough employees, you might be waiting a while to receive service. That’s not ideal if you have immediate needs.

FAQ About Lawn Care

When Is the Best Time to Water My Lawn?

The best time to water the lawn is before 10 A.M. This gives your lawn enough time to absorb the moisture before the afternoon sun evaporates the water. Watering in the evenings encourages lawn diseases and pests.

Do I Need to Bag My Grass Clippings After I Mow?

It depends. Grass clippings have nutrients, and allowing them to stay on your lawn lets your lawn receive those healthy nutrients. You’ll also save time by leaving the clippings on your lawn since you won’t have to bag them.

On the other hand, if you notice any signs of lawn disease, you should bag those clippings so the disease doesn’t spread. You can also bag grass clippings if you simply don’t like how they look on your lawn. 

What Are the Benefits of Having a Healthy Lawn?

Having a healthy lawn can have personal and environmental benefits. Some customers feel a sense of accomplishment while enjoying their dense lawn, which contributes to less stress and a boosted immune system. In addition, healthy lawns can reduce erosion and runoff, have a cooling effect, and increase oxygen generation.

DIY Lawn Care

Mower? Check. Weed eater and edger? Check. Irrigation system or sprinkler? Check. Lawns require a significant commitment of time and energy. During the active growing season, a lawn will need a weekly mow plus ensuring adequate water. That only touches the basics, though.

You may want to invest in a spreader to evenly distribute fertilizer, new grass seed, or granular weed killer. A tool to aerate your lawn might be a good investment, too. 

Remember: Be careful with your DIY lawn care because overfertilizing and overwatering could make your lawn more susceptible to pests and diseases. Oh no!

Is DIY lawn maintenance starting to sound like a big mountain to climb? Sometimes, hiring a pro is the best way to go, especially if you want to relax on the weekends. When your ailing lawn needs a health boost, call up a TruGreen specialist. When your lawn needs trimming, edging, and mowing, turn to the LawnStarter pros.  

Janae Soules

Janae Soules

Janae Soules has a newly discovered love of gardening with her kids. She enjoys spending time in nature hiking, biking, or playing sports.