TruGreen Lawn Care in Indianapolis Review

Text: Trugreen in Indianapolis | Background Image: Clean Green Lawn with Trees Around them

Fertile farmlands surround Indianapolis, so why isn’t your lawn thriving like that corn? You may not know a farmer to give you soil advice, but luckily there are lawn professionals ready to help. Could TruGreen have the expertise you need?

We did the research for you so you can make the decision for your lawn. Though LawnStarter has an affiliate relationship with TruGreen, this review of TruGreen in Indianapolis is fair and unbiased. 

TruGreen is a nationwide company that specializes in lawn care services, including fertilization, aeration, weed control, and overseeding. Need help with the creepy crawlies in your yard? TruGreen also offers mosquito, grub, and perimeter pest control. Let’s uncover whether TruGreen is right for you and your turf. 

Table of Contents: 

TruGreen Indianapolis At a Glance

Need information quickly? We’ve got you covered. Here’s a chart of basic lawn services TruGreen offers (and services it doesn’t). 

Basic Lawn Treatments
Weed control
Overseeding ✓ 
Planting grass seed for a new lawn
Sod installation
Lawn mowing
Does TruGreen offer eco-friendly options?✓ 
Does TruGreen serve commercial properties?
Does TruGreen give instant quotes online?✓ 
Does TruGreen have an online portal for scheduling, billing, etc.?✓ 

TruGreen Lawn Care Plans

TruGreen provides various treatment plan options to suit different needs and budgets. Though each lawn care plan has a different frequency and cost, they all include:

  • Healthy Lawn Analysis: TruGreen will evaluate your environment, soil, grass type, and lawn usage to customize the plan.
  • Healthy Lawn Guarantee: TruGreen promises you’ll love the results, and if you don’t, a technician will return to your lawn to make adjustments.
  • TruExpert Certified Specialists: TruGreen experts are trained to tailor a scientifically-backed plan to bring out the best in your lawn.

We entered several Indianapolis addresses in TruGreen’s online ordering system to see which services TruGreen recommends for Indianapolis lawns. TruGreen recommended the following plans, and we’ve listed them below from most expensive to least expensive.  

  • TruComplete Lawn Care Plan
  • TruNatural Lawn Care Plan
  • TruHealth Lawn Care Plan
  • TruMaintenance Lawn Care Plan

Don’t see the service you want? Contact TruGreen for specific plan details. 

TruComplete Lawn Care Plan

If your lawn gets a lot of use, the grass may become patchy and its soil compacted over time. In that case, aeration and overseeding could bring your turf back to its former glory. The TruComplete Lawn Care Plan might be just what you need. The plan covers:

  • Aeration (plus overseeding if needed)
  • Fertilization
  • Grub prevention and control
  • Pre-emergent and targeted weed control

TruNatural Lawn Care Plan

The TruNatural Lawn Care Plan has a minimal impact on the environment. It uses 100% natural fertilizer to thicken your lawn and doesn’t use traditional weed killers. However, a technician will apply conventional weed control at your request at no additional cost. 

TruHealth Lawn Care Plan

If your soil isn’t compacted but your lawn still needs fertilization, weed control, and grub control, the TruHealth Lawn Care Plan is the ideal choice. It covers:

  • Fertilization
  • Grub prevention and control
  • Pre-emergent and targeted weed control

TruMaintenance Lawn Care Plan

Shopping for the lawn care basics on a budget? The TruMaintenance Lawn Care Plan is the most affordable of the bunch and includes:

  • Fertilization
  • Pre-emergent and targeted weed control
Healthy Lawn Guarantee
Healthy Lawn Analysis
TruGreen Certified Specialist
Grub Prevention and Control
Weed Control✓(Available upon request)

Day of Lawn Care: What to Expect

Once you sign up for a TruGreen lawn care plan, there are a few things you should do to prepare.

  • Let TruGreen know if you’d like to be home during the treatment. TruGreen can treat your yard without you there, but if you would like to be present, your specialist will schedule accordingly. 
  • Download the TruGreen mobile app. It allows you to receive notifications before an appointment, track your technician in real-time, pay bills, and see service summaries.
  • Unlock your gates so the technician can access and treat all your yards.
  • Bring pets and kids inside to avoid contact with the products. 

The technician will treat your lawn, plant a TruGreen sign in your yard, and leave a service summary at your door. When they’ve finished up:

  • Wait for one to two hours for liquid treatments to dry before letting kids, pets, or yourself out to play.
  • Water your lawn with 1 inch of water within 48 hours to get the fertilizer or other treatment to the roots.
  • Give feedback on your technician and their service through the website or the app.

Other TruGreen Services

Your yard’s ecosystem involves more than just your grass. If you need help with trees, shrubs, or pest problems, TruGreen provides additional services to cover all these issues.

Lawn Aeration Services

Is your soil compact, but you don’t want to commit to the TruComplete plan? TruGreen offers aeration services separately. This service is also a good fit if you perform your own lawn care but don’t want to buy (or rent) an aerator.

Does your patchy lawn need a pick-me-up? Your lawn can receive new grass seed after aeration when you select TruGreen’s lawn aeration and overseeding service. 

Mosquito Control

Sick of buying bug repellent? TruGreen’s Mosquito Defense plan controls mosquitoes through targeted treatment on the areas they like to hide in your yard. The spray starts reducing mosquito populations in 24 hours and lasts up to one month. Wait an hour for it to dry, and you, your family, and your pets can enjoy the yard once more.

The plan covers five treatments per year during mosquito season, but if you’re having problems between scheduled treatments, a technician will return to re-treat the area at no additional cost. 

Tree and Shrub Care

Want your trees and shrubs to thrive like your lawn? TruGreen’s tree and shrub care plan includes:

  • Fertilization
  • Insect and mite control
  • Disease control
  • Horticultural oil to control insects in their overwintering stage

Perimeter Pest Control

TruGreen’s perimeter pest control plan covers four treatments a year around your home’s exterior to deter pests from sneaking inside. The treatment helps protect against: 

  • Ants
  • Cockroaches
  • Centipedes
  • Millipedes
  • Earwigs
  • Spiders
  • Stink bugs
  • Boxelder bugs
  • Kudzu bugs
  • Lady beetles
  • Mud daubers
  • Paper wasps
  • Scorpions
  • Sow bugs

While this plan covers many pests, it does not cover:

  • Wood-destroying organisms (including termites)
  • Bedbugs
  • Bees
  • Fleas
  • German cockroaches
  • Hornets
  • Pharaoh ants
  • Rodents
  • Ticks

How to Get an Instant Quote and Order Service Online

Curious about what these services will cost you? Here’s how to get a quote for your property on TruGreen’s website.

Step 1: Click “see pricing” in the upper right corner on

TruGreen Step 1

Step 2: Select all the issues you need TruGreen to address.

TruGreen Step 2

Step 3: Enter your name, address, phone number, and email address. Then select “See my recommended plan.”

TruGreen Step 3

Step 4: Browse the service plans available and select the one(s) that suit your budget and needs. Don’t see the service you want? Contact TruGreen to discuss your options with a representative.

TruGreen Indianapolis North
11755 Technology Drive
Fishers, IN 46038
(317) 570-2300

TruGreen Indianapolis West
2121 Directors Row
Indianapolis, IN 46242
(371) 248-0605

Step 5: Once you’ve chosen the services you want, the next step is to select a payment method. You can pay for a whole year at once or after each service using your credit card, debit card, or bank account.

Pro Tip: Sometimes TruGreen won’t be able to calculate your lawn size. This will prompt an aerial tool. Outline your front yard, back yard, and side yards using the satellite image of your property, and TruGreen will generate a quote based on your measurements. 

Avoid outlining walkways, driveways, and patios––including these non-treatable areas would make your quote higher than it needs to be.

TruGreen’s aerial too

TruGreen Indianapolis Customer Reviews

Before committing to a lawn care company, it’s always smart to read customer reviews. The TruGreen Better Business Bureau (BBB) page has reviews from all over the country, but here are some local reviews for two Indianapolis-area locations.

TruGreen Indianapolis North

Positive Review: “I’ve been a TruGreen customer going on two years now. I have had only one issue that the manager (Greg) addressed with his technicians and handled the situation very professionally. I will continue to have TruGreen service my yard because of the customer service and the great work they have done with my property! – Matthew B. (Yelp)

Neutral Review: “I’m still trying to get them to finish the job.” – James F. (Google Reviews)

Negative Review: “I should have read the reviews before having them service our lawn. We had very few weeds at the beginning of the season, and now I will have to re-sod parts of our lawn! It’s a pasture of weeds everywhere. They are the worst for customer service. I would never ever let them touch my lawn again.” – Sheila Y. (Yelp)

TruGreen Indianapolis West

Positive Review: “[The technician] sprayed our yard for mosquitoes. He was extremely professional. He really takes pride in his work. I personally wouldn’t want anyone else to service our lawn again. We will have him out to do our trees and shrubs in the near future.” – Andy H. (Google Reviews)

Positive Review: “We were not home when the last application was applied. The information was left on the front door as it always is. Both fence gates were closed, as they have always been. The lawn typically has very few weeds and is greener than the neighbors who do not have a service.– Sally G. (Google Reviews)

Negative Review: “I’d give zero stars if I could. I’m a longtime customer. I’ve been trying to get someone out to do our second application for over four weeks! Ridiculous. Every time I call, it’s like I’m talking to a different company. They all assure me someone will be out, but no one ever comes. I’m currently contacting local businesses. I am ready to be done with TruGreen.” – Jennifer F. (Yelp)

Benefits of Lawn Care Services

You may be wondering why all these lawn treatments are necessary. Isn’t watering a lawn enough? Maybe, if you’re lucky. Picture-perfect turf doesn’t appear out of thin air. Proper lawn maintenance elevates your turf and keeps it looking fresh and healthy in the long run.

Benefits of Fertilization

Fertilizer contains nitrogen, phosphorus, and potassium, which are all nutrients your turf needs to thrive. Proper nutrition means a thicker lawn, greener color, and stronger resilience to pests, diseases, and drought.

Benefits of Aeration

Over time, soil can become so tightly packed that your grass roots can’t access the nutrition, water, and air they need. Aeration fixes this problem by creating small holes and removing the plant debris that builds up over the soil. There are two methods: 

  • Spike aeration pokes holes in the ground to allow water, air, and nutrients to reach the roots, but it compacts the soil around the holes.
  • Core aeration removes plugs of soil to create holes in the ground, giving the grass more breathing and growing room. The plugs will decompose back into the soil.

Spike aeration is a quick fix, but core aeration solves the compaction issue more effectively.

Benefits of Weed Control

Crabgrass, yellow nutsedge, common mallow––all these weeds can threaten the health of Indiana lawns. Weeds compete with your grass for nutrients, sunlight, space, and water, eventually weakening the turfgrass over time. 

Some weeds are a sign of other issues in the yard, such as cold temperatures, compacted soils, and low mowing heights. Keep a vigilant eye out for these common weeds so they don’t harm your grass even further.

Benefits of Overseeding

Is your lawn thin or patchy? It sounds like it’s time to overseed your turf. Overseeding is when you spread grass seed over an existing lawn to thicken it. This allows your grass to crowd out weeds and better withstand heat, diseases, and pests. 

Pro Tip: Indianapolis is best suited for cool-season grasses, so Purdue University recommends overseeding between August 15th and September 1st.

TruGreen Highlights

Many lawn maintenance companies are out there, so what makes TruGreen different? Here are some factors that help TruGreen stand out from the crowd.

Decades of Experience

Having years of experience means years of practice. Since 1973, TruGreen has tweaked and expanded its services to serve homeowners and businesses better. TruGreen grew from a small business in Troy, Michigan to a large company based in Memphis, Tennessee with locations all over the United States.

Expert Training

Do you need assurance that those you employ know what they’re doing? All TruGreen employees go through the TruExpert Certification Program to learn about the science behind lawn care. They’re re-certified yearly to ensure they keep their knowledge up to date.

Satisfaction Guaranteed

Many recurring TruGreen plans guarantee that if you call back with an issue, a specialist will come back to fix it. The lawn care, mosquito, and tree and shrub care plans all come with this benefit. This saves you money since they won’t charge for fixing issues between scheduled appointments.

Pro Tip: Technicians will continue to complete ongoing services such as fertilization. If a re-service happens to line up with that, you will get a bill for that day, but it won’t be for the re-service.

Giving Back

Do you support the Special Olympics, Red Cross, or the Boys and Girls Club? So does TruGreen, along with several other charities. TruGreen seeks to give back to its community and allows TruGreen branches with the highest quarterly growth to donate $2,000 to a charity of their choice.

Final Word on TruGreen Indianapolis

TruGreen offers fertilizing, aeration, overseeding, weed control, and outdoor pest control so you can enjoy the Big Ten Championship with your fellow Hoosiers. Its treatment plans will save you from toiling in the rain (now shine…now rain again) of Indy’s unpredictable weather.

Still need mowing, trimming, or edging? LawnStarter has you covered. 

Buyers Guide to Choosing a Lawn Care Company

Do you have a headache from sifting through lawn care search results? Take a deep breath and look each company over one at a time with these factors in mind.

Services Offered

There’s nothing worse than realizing you’ll have to schedule another company to do something you thought was covered in your package plan. Write down all the services you want ahead of time so you can find a company that does most if not all of them. 

For example, TruGreen covers many lawn care services, but if you want one service provider to fertilize your lawn and mow it, you’ll need to look elsewhere.


You could just go with the first company you see, but why not shop around for a good deal? Compare the prices of the same service from a couple of companies to get an idea of the standard rate in Indianapolis. LawnStarter has created pricing guides for various lawn care and outdoor services.


One downside of being the Crossroads of America is the congestion. If your lawn service provider is across town from you, they could get stuck in traffic on the way over. That’s not ideal if you have a lawn care emergency or took off work to be home for the service. The location shouldn’t trump all other factors, but keep it in mind when choosing a company.

FAQ About Lawn Care

When Should I Fertilize My Lawn?

Since Indiana favors cool-season grasses, the best time to fertilize a lawn in Indianapolis is in early spring or early fall. 

When Should I Aerate My Lawn?

The best time to aerate a lawn in Indiana is in the fall. Try sticking a screwdriver into the soil to see if it’s too compacted. If you have to force it, it’s time to aerate. 

How Can I Thicken My Lawn?

Fertilization and overseeding can thicken up an already healthy lawn. Still, disease control, pest control, soil amendments, and aeration will all support new grass growth and help you avoid patches and thinning.

What Are the Best Grass Types for Indianapolis?

Kentucky bluegrass, perennial ryegrass, tall fescue, and fine fescue are the best grass types for Indy.

DIY Lawn Care

You can always take care of your own lawn to save money, though it will require more time. You’ll need to keep an eye out for pests, weeds, and diseases and keep up a regular watering, mowing, and fertilizing schedule. If you’re clueless about lawn care but excited to learn more, LawnStarter can guide you on your lawn care journey.

If you don’t want to get your hands dirty, call in a pro. TruGreen can help nurse your ailing lawn back to health while LawnStarter takes care of the mowing, edging, and trimming. 

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Lauren Bryant

Lauren Bryant

Lauren Bryant is a freelance writer based out of Eugene, Oregon, with a B.A. in English and a minor in comics and cartoon studies. She is excitedly awaiting the day when she can grow her own edible garden.