When you’re losing sleep because rodents and bugs plague you, you’ll want to hire a pest control company that you can trust. Rentokil is one of the oldest and largest national pest control service providers, but are they the best choice for you and your home or business?
We’ve researched the many different factors of Rentokil, such as what pests they exterminate, where they’re located, how to get quotes and pricing, and customer reviews to help you decide if they’re the best pest control company to fit your needs.
Rentokil
- Covers all residential pest control needs
- Eco-friendly pest treatments
- Offers comprehensive treatment plan
Rentokil at a Glance
Pests They Treat
| Pest Treated | Rentokil |
| Ants | ✔ |
| Bed bugs | ✔ |
| Bettles | ✔ |
| Carpenter ants | ✔ |
| Centipedes and millipedes | ✔ |
| Cockroaches | ✔ |
| Crickets | ✔ |
| Earwigs | ✔ |
| Fleas | ✔ |
| Flies | ✔ |
| Mites | ✔ |
| Mosquitoes | ✔ |
| Moths | ✔ |
| Pantry pests | ✔ |
| Rodents (mice, rats, etc.) | ✔ |
| Scorpions | ✔ |
| Silverfish | ✔ |
| Spiders | ✔ |
| Stinging pests (bees, wasps, etc.) | ✔ |
| Stink bugs | ✔ |
| Termites | ✔ |
| Ticks | ✔ |
| Wildlife | ✔ |
Pricing
| Service | Rentokil |
| Basic Pest Services | $50-$100 per month |
| Termite Treatment | $700-$1,500 |
| Bed Bug Treatment | $700-$1,500 |
| Single Treatment | N/A |
Main Features
| Feature | Rentokil |
| How many states do they serve? | 46 (Excluding AR, HI, MT, ND) |
| Service Plans Offered | |
| One-time service? | ✔ |
| Monthly service? | ✗ |
| Quarterly service? | ✔ |
| Offers eco-friendly options? | ✔ |
| Does it serve commercial properties? | ✔ |
| Customer Service | |
| Gives instant quotes online? | ✗ |
| Has an online portal for scheduling, billing, etc.? | ✔ |
| 24/7 customer support? | ✔ |
| Better Business Bureau rating | A+ |
| Additional Services Offered | |
| Attic insulation | ✔ |
| Moisture control | ✔ |
| Sanitation | ✔ |
| Gutter guards | ✗ |
| Lawn treatments for pests weeds, and diseases | ✔ |
Rentokil Highlights
History
Rentokil was created in 1925 by an entomologist and professor in Britain who developed a technique to exterminate death watch beetles. Rentokil has become a global presence since providing extermination services during World War II. Today, Rentokil is the largest pest control company in the world and the third-largest in the United States. The company operates in 80 countries around the globe and 46 U.S. states.
In the USA, Rentokil is better known by their regional brands Ehrlich, Western Exterminator, and Presto-X and announced in 2021 that they would be purchasing Terminix.
Additional Services
Rentokil provides additional commercial services in addition to pest control, including:
Drain Line Services
Pests will use your drains to access your home, and the clogged grease, hair, and food particles are an all-you-can-eat buffet for insects. Rentokil is an expert in Drain Line Service known as Bioremediation, which involves injecting microorganisms that consume the debris and convert it to water and carbon dioxide so that your drains are left free and clear.
Air Curtain Systems
Air curtains are one of the most economical and environmentally friendly methods of stopping flying insects from entering a warehouse or building. Rentokil affixes air blowers above doors which blow downward at a high velocity creating a wall of air that most flying insects cannot pass through.
Minor Construction
Rentokil offers as-needed construction from an experienced team of licensed, bonded, and insured professionals that will cover:
- Crawl space restoration (clean-out, vapor barrier and insulation replacement, decontamination, sump pump installation, rodent exclusion)
- Sewage remediation
- Dry rot repair
- Foundation repair
- Structural repairs & additions
- Siding and window installation
- Painting
- Concrete installation
Maintenance for Multifamily Housing
The impact of a pest infestation in multifamily properties leads to many unwelcome consequences for both residents and landlords. Rentokil partners with multifamily property managers to provide safe pest control solutions and ensure the security and well-being of residents.
Homeowners have access to specialty services including moisture control and insulation installation. Rentokil’s moisture control services prevent pests, moisture damage, mildew, and fungi. The options include:
- Dehumidifiers to minimize mildew and mold growth
- Vapor barriers to reduce moisture and prevent pests
- Temp-Vents to automatically control moisture and provide ventilation
- Additional customized options like sand installation and fungus treatments
Certified specialists install Thermal Acoustical Pest Control. Rentokil’s TAP Insulation provides added pest defense and many other benefits including:
- 20%-40% reduction in heating and cooling bills
- Temperature regulation
- Noise reduction
- Fire-retardant
- Pest defense
- Energy Star-certified
- Made from 87% recycled materials
- Can be installed alone or over existing insulation
- Lifetime warranty
Integrated Pest Management
To help the environment, Rentokil uses an Integrated Pest Management approach that includes baits, traps, and heat to minimize the use of pesticides.
Rentokil is GreenPro and QualityPro Certified. Its treatment options are EPA-certified, but they are not always natural and organic. The company focuses on environmentally-sensitive ways of servicing properties and administering pesticides, actively seeking ways to reduce their use.
- Inspect for the root cause of an infestation
- Eliminate access points
- Monitor for signs of trouble
- Reduce chemical sprays using combination therapy
- Target pesticides
- Treat pests using heat, vacuums, steam, and more so prevention can take over
PestFree365+
Rentokil combines bed bug treatment with their general pest prevention plan. Their yearly PestFree365 preventative maintenance plan covers 36 household pests and includes mosquito and bed bug prevention and ongoing termite inspections at no additional cost.
PestFree365+ includes:
- Initial interior and exterior treatments to rid your home of pests
- Follow-up exterior barrier treatments to prevent pests year-round
- On-demand interior visits as needed
- Annual termite inspections
- Online scheduling and account maintenance
PestNetOnline
Rentokil offers residential and commercial customers access to a convenient online portal and 24/7 customer service. Residential customers can use PestNetOnline to manage their accounts, pay for their services, and schedule treatments.
Similarly, commercial customers can use myRentokil, a proprietary data management system, and PestConnect digital pest control systems to track recommendations and problem areas. They also can produce full audit reports for their pest management solutions as well as access real-time information 24/7.
Rentokil Lowlights
Bigger Is Not Always Better
A company expanding and branching out into multiple other brands doesn’t always translate to efficiency or customer convenience. Because Rentokil is connected to so many different company names, the website is difficult to follow and isn’t particularly user-friendly.
Rentokil is the parent company of pest control providers like J.C. Ehrlich, Presto-X, and Western Exterminator, so it’s hard for a potential customer to figure out who is who when doing their research.
These different branches have multiple pages with the Better Business Bureau, based on location, with different ratings and reviews. This means that certain branches are more attentive to customers’ needs than others.
In addition to their somewhat confusing business structure, Rentokil is not the easiest to contact, and they do not offer online chat.
Rentokil Pricing
Rentokil offers quarterly and one-time services as well as free inspections and quotes. They customize their pricing based on several factors, including pest type, the severity of the infestation, property size, number of treatments required, and type of treatment.
Rentokil’s popular PestFree365+ plan starts at $50 per month. Specialty options such as termite or bed bug treatments range between $700 to $1,500, depending on the severity of your infestation.
How to Get an Instant Quote and Order Service Online
Rentokil does not offer instant online quotes, but their online form makes contact with a local Rentokil representative quick and easy.
Step 1. Clicking “Contact us” or “Get in touch” anywhere on Rentokil’s website will take you to an online form and phone number.
Step 2. You will be asked to provide basic information and your reason for contacting them. You can provide additional details regarding your infestation and select whether you would like to be called back or schedule a free inspection.
Step 3. Whichever option you select, you can expect a local representative to contact you shortly. Their ability to provide you with a quote over the phone will be based on several factors. Some infestations and problems will require a free inspection to diagnose and properly quote.
States Covered: 46; Not available in AR, HI, MT, ND
Pests Covered: Ants, bed bugs, beetles, carpenter ants, centipedes, millipedes, cockroaches, crickets, earwigs, fleas, flies, mites, mosquitoes, moths, pantry pests, rodents, scorpions, silverfish, spiders, stinging pests, stink bugs, termites, ticks, wildlife
Pros:
- On-staff entomologists
- 95+ years of experience
- 24/7 customer service
- PestFree365+ is one of the most comprehensive plans in the industry
Cons:
- Website difficult to navigate
- Unavailable pricing information
- Many additional services only available to commercial customers
Customer Reviews:
Knowledgeable and efficient: “I had Rentokil come out and deal with pest issues. They cleared the problem for us and advised us on the best way to block the holes. Initially, I was worried after the first few visits, but they explained the situation and resolved it very quickly. They were very knowledgeable, I would definitely recommend them.” – Gina K. – Trustpilot
Fantastic service: “My rep was fantastic! I have had this service for years and have been pleased from the first application.” – Kathy T., Better Business Bureau
Excellent and expert technicians: “My technician is the greatest. He has been taking care of us for years and does excellent work! He always calls before he arrives and performs expert service. He told us about the mosquito treatment years ago, and they have never been a problem, and we live out in the country. If we do have a problem with pests in between treatments, he is always prompt to take care of the problem.” – Nick R., Consumer Affairs
Buyers Guide to Choosing a Pest Control Company
Your Location
Before choosing a pest control company, it’s always a good idea to check that they serve your area.
Rentokil covers 46 states under a family of brands including Western Exterminator, Presto-X, Florida Pest Control, and Ehrlich.
Pests Covered
If you’re dealing with a specific type of creepy crawly, reaching out to a service provider that doesn’t cover your pest problem is a waste of time. Thankfully, Rentokil covers most, if not all, common household pests, including wildlife, bed bugs, termites, scorpions, silverfish, pantry pests, ants, and more.
Eco-Friendly Options
If you are an environmentally conscious customer and want to protect your pets, family, and beneficial insects and pollinators, talk directly with a pest control company representative to see what eco-friendly options they offer in your area.
Rentokil uses Integrated Pest Management to minimize their environmental impact and is GreenPro certified. Their pest treatments include:
- Heat treatments and dehumidifiers
- Glue traps
- Light traps
- Mechanical traps
- Vacuums
Customer Testimonials
A helpful way to judge if a company is right for you is by looking into the court of public opinion. Read how others view a pest control provider’s services and products on sites like Yelp, Google, Trustpilot, BBB, Consumer Affairs, and Nextdoor.
Rentokil’s customers praise their upfront pricing, knowledgeable technicians, and thorough service, but some complain that they need more notice in advance for appointments and that the company could be better at communicating with billing and costs.
Cost
The exact cost you’ll pay for pest control services depends on pest type, the severity of the infestation, the treatment process, the number of treatments, and the size of your property.
PestFree365+ costs between $50 to $100 per month and consists of quarterly treatments, mosquito and bed bug control, and annual termite inspections. Specialty treatments like bed bug or termite infestation treatments cost between $700 to $1,500.
FAQ About Rentokil
Rentokil works with the following industries and businesses:
• Architecture and construction
• Restaurants
• Schools
• Farming and agriculture
• Food processing
• Government
• Grocery stores and supermarkets
• Health care facilities
• Hotels
• Multifamily housing
• Museums
• Retail
• Offices and commercial properties
• Pharmacies
• Warehouses
Integrated Pest Management combines corrective and preventative measures to control pests. Some of the benefits include:
• Reduces air and groundwater contamination
• Reduces impact on non-target species
• Reduces pesticide use
• Decreases pesticide exposure to humans and animals
• Increases the cost-effectiveness of pest management
Rentokil has a team of experts ready to remove pest wildlife using methods that won’t harm the animals or disrupt your business.
DIY Pest Control
Many common household pests can be tackled with store-bought pesticides or homemade remedies. Before paying out of pocket for a pest control pro, here are some helpful DIY articles on LawnStarter’s Pest Control page to get you started:
- Integrated Pest Management for the Lawn
- Integrated Pest Management for the Home
- The Limits, Dangers of DIY Pest Control
When to Call a Pest Control Pro
DIY methods can only go so far, and sometimes they just can’t handle large or complicated infestations. When all else fails, or you don’t feel safe battling bugs on your own, a pest control pro is the best option.
If you aren’t sold on Rentokil and want to consider other options, here is a list of Pest Gnome’s 9 Best Pest Control Companies.
And if you’d like to consider more local pest control options, Pest Gnome makes it easy to connect with pest control pros near you. With just a few clicks, you’ll get quotes in minutes. Soon your pest control problem will be solved.
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