Rentokil vs. Massey Services: Pest Control Companies Compared

Text: Rentokil vs Massey Services | Background Image: Brown Ants on leaf

There are approximately 91,000 different species of insects in the United States. While no company can eliminate all 91,000, pest control companies like Rentokil and Massey Services can exterminate many household pests that find their way into your home.   

How do you choose which best pest control company is best for you? We have made it easy, exploring factors like cost, availability, customer reviews, services, and treated pests so you can make the best decision.

4.4 – 6,500 Reviews
Rentokil logo
VS
4.2 – 2,000 Reviews
Massey logo

Massey Services

Rentokil vs. Massey Services: Side-by-Side

Pests They Treat

Pricing

Main Features

Pests They Treat

PestsRentokilMassey Services
Ants
Bed bugs
Beetles
Carpenter ants
Centipedes and millipedes
Cockroaches
Crickets
Earwigs
Fleas
Flies
Mites
Mosquitoes
Moths
Pantry pests
Rodents (mice, rats, etc.)
Scorpions
Silverfish
Spiders
Stinging pests (bees, wasps, etc.)
Stink bugs
Termites
Ticks
Wildlife

Pricing

ServiceRentokilMassey Services
Basic Pest Services$50-$100 per month$30-$85 per month
Single TreatmentN/A$200-$500
Termite Treatment$700-$1,500$500-$1,200
Bed Bug Treatment$700-$1,500N/A

Main Features

FeatureRentokilMassey Services
How many states do they serve?46 (Excluding AK, HI, MT, ND)7(Including FL, GA, LA, NC, OK, SC, TX)
Service Plans Offered
One-time service?
Monthly service?
Quarterly service?
Offers eco-friendly options?
Does it serve commercial properties?
Customer Service
Gives instant quotes online?
Has an online portal for scheduling, billing, etc?
24/7 customer support?
Better Business Bureau ratingN/AA-
Additional Services Offered
Attic insulationLocation-specific
Moisture controlLocation-specific
SanitationOnly available to commercial customersOnly available to commercial customers
Gutter guards
Lawn treatments for pests weeds, and diseasesAvailable to commercial customers in all 46 states and residents of AZ and FL
Air purification
Handyman servicesLocation-specific

Rentokil and Massey Services provide basic pest control, specialty treatments, and extended services for residential and commercial customers. Choosing between one of the Top 10 companies will come down to your location and the specialty services you need.

Massey Services has locations spread across the South in seven states while pest control giant Rentokil operates in 46 states. Both companies reduce pesticide use and environmental impact through an Integrated Pest Management approach. IPM combines corrective and preventative treatments to provide immediate and year-round results.

Rentokil and Massey Services offer multiple packages to treat an extensive library of pests. Rentokil offers wildlife exclusion. Its general plan guarantees treatment and prevention for 36 common pests while Massey Services customizes each plan to customers’ needs.

Both companies offer home solutions and specialty services, including insulation installation, lawn treatments, and commercial sanitation. Rentokil offers moisture control services, air purification, and handyman services in some locations. Massey Services provides extensive landscape maintenance, including fertilization, weed control, aeration, soil testing, outdoor pest control, and irrigation maintenance.

If you are looking for a company to treat your indoor and outdoor pests, look no further than Massey Services. However, if you find yourself in need of wildlife trapping, Rentokil has you covered.

Rentokil Highlights

Ento-kill, the first fluid to control wood-boring beetles, was cultivated in 1924 by Harold Maxwell-Lefroy. Developed while researching methods to eliminate death watch beetles on his London college campus, Lefroy had hopes of naming a pest control company after the groundbreaking treatment.

After being turned down at the trademark office, Rentokil was born in 1925. A few years later, the company supplied extermination services during World War II. Today, it has grown into the third-largest pest control company in the United States and the largest in the world.

Rentokil operates in 80 countries and 46 U.S. states. Adding to its list of brands, the company hopes to complete its acquisition of Terminix by the end of 2022 so both companies can better serve customers in the U.S. and abroad. Rentokil’s brand family includes:

Rentokil Family

Comprehensive Pest Control

Rentokil’s PestFree365+ plan protects you from 36 pests, year-round. As one of the most comprehensive plans in the industry, PestFree365+ includes mosquito and bed bug control and annual termite inspections. 

Technicians personalize each plan to your needs, location, and climate. You can expect: 

  • First visit with complete interior and exterior treatments to rid your home of pests
  • Routine exterior barrier treatments to prevent pests 
  • Free and unlimited service calls as needed 
  • Yearly termite inspections
  • Online account management

Integrated Pest Management

Rentokil blends physical, chemical, and mechanical methods to reduce pesticide use and minimize the risk to children, pets, and the environment in its Integrated Pest Management (IPM) approach. Providing immediate results and long-term prevention, the company uses EPA-certified treatments including reduced toxicity and organic options.

Treatment methods include:

  • Physical methods – such as dehumidifiers, light bulbs, and heat treatments – control the environment and manipulate humidity, temperature, and light
  • Mechanical methods such as traps, vacuums, and electric light devices
  • Chemical methods target feeding areas, nests, and entry points

Complete Solutions

Rentokil offers whole-home solutions like moisture control and insulation installation. The GreenPro- and QualityPro-certified company also offers lawn pest and weed control and handyman services in some locations.

TAP Insulation is Energy Star-certified, backed by a lifetime warranty, and made from 87% recycled paper. Rentokil specialists can install it alone or over existing insulation to provide:

  • Pest defense
  • Temperature regulation
  • Fire-retardation
  • Noise reduction
  • 20%-40% reduction in heating and cooling costs
  • Mold and mildew resistance

Rentokil’s moisture control services prevent moisture damage, mildew, fungi, and pests. Services include:

  • Dehumidifiers to minimize mildew and mold growth 
  • Vapor barriers to reduce moisture and prevent pests
  • Temp-Vents®  to automatically control moisture and provide ventilation
  • Additional customized options like sand installation and fungus treatments

Industry-specific services are available to commercial customers, including customized disinfecting services and eco-friendly options. Commercial customers have access to: 

  • Bioremediation
  • Air purification
  • Moisture control
  • Vegetation management
  • Fumigation
  • Heat treatments
  • Lumnia light traps
  • Exterior pest control
  • Drone disinfection for large venues
  • PestConnect digital pest control systems

On-Staff Experts

Rentokil employs more than 3,500 technicians in the U.S. Each one is state certified and has completed Rentokil’s rigorous Career Advancement program. A world-class research and development team backs every technician, including on-staff entomologists available for on-site consultations. 

Online Portal

24/7 customer support is available. Residential customers can manage their accounts, pay for their services, and schedule treatments with PestNetOnline, Rentokil’s convenient online portal. 

Commercial customs can track problem areas and recommendations, produce audit reports, and access 24/7 real-time data with PestConnect digital systems and myRentokil, a proprietary data management system.

Rentokil Pricing

Technicians consider several factors when determining price during your inspection, including your location, the size of your property, the type of infestation you are dealing with, and the number and type of treatments needed to resolve your problem.

PestFree365+ consists of quarterly treatments covering 36 common pests. Plans start at $50 per month. Termite and bed bug treatments range between $700 to $1,500. Frequent discounts and coupons are available for new customers via Rentokil’s website.

How to Get a Quote and Order Service from Rentokil

Rentokil does not offer instant online quotes. Their online form makes getting in contact with a local representative easy.

Step 1. Start by visiting Rentokil’s homepage. Here, you can fill out the brief contact form with your information. You will receive a phone call from a sales representative shortly.

Step 2. Clicking “Contact us” or “Get in Touch” anywhere on Rentokil’s website will also bring you to a more in-depth online form and Rentokil’s phone number.

Rentokil Home Page

Step 3. Here, they ask you to provide some basic information and your reason for contacting them. You can provide additional details regarding your infestation and select whether you would like to be called back or schedule a free inspection.

Rentokil Contact Us Form

Step 4. Whichever option you select, you can expect a local representative to contact you shortly. Their ability to provide you with a quote over the phone will be based on several factors. Some infestations and additional services will require a free inspection to diagnose and quote.

Rentokil Coverage Map

States Covered: 46; not available in AK, HI, MT, ND

Pests Covered: Ants, bed bugs, beetles, carpenter ants, centipedes, millipedes, cockroaches, crickets, earwigs, fleas, flies, mites, mosquitoes, moths, pantry pests, rodents, scorpions, silverfish, spiders, stinging pests, stink bugs, termites, ticks, wildlife

Pros:

  • On-staff entomologists
  • Decades of experience
  • 24/7 customer service
  • Comprehensive options

Cons:

  • Inspection required for pricing
  • Website is not user-friendly
  • Many services have a commercial focus

Customer Reviews: 

Knowledgeable technicians: Rentokil sent a technician to my rescue the very next day. He was very communicative about when he would arrive and patient with my questions.” — Marissa M., Google

Ongoing prevention: Rentokiil’s technicians are always friendly, helpful, courteous, flexible, and on time. Our cabin came with a hidden carpenter ant problem. Rentokil eliminated the ants and began servicing the house regularly. The ants have not returned in 10 years.” Greg, Consumer Affairs

Free reservice: “We’ve been using Rentokil for five years. We have terrible problems with ants. They are always quick to serve us in an emergency, and it is free with our contract.” — Ethan B., Yelp

Overall Rating: 4.4
Our rating is based on the average star rating for 6,500 reviews found on Trustpilot, Google, and Yelp.

Massey Services Highlights

Former Orkin vice president, Harvey Massey, founded his namesake company in 1985. The company now serves more than 800,000 customers in 175 locations. Today, it is the largest family-owned pest control company in the U.S.

Personalized Plans

Massey Services personalizes pest control and backs each plan with a 30-day guarantee. The company works to eliminate the conditions, avenues, and sources of pest activity. Technicians continually adjust your program to provide the most comprehensive service and maintain long-term prevention.

Massey Services’ five-step prevention program comprises quarterly treatments and includes:

  • Full interior and exterior inspections
  • Combination therapy with baits and traps to limit pesticide use
  • Customized treatment options
  • Entry point inspections and sealing
  • Exterior barrier sprays for prevention

Landscape Services

Besides indoor pest control, Massey Services offers personalized, eco-friendly landscape services. The services increase nutrient absorption, reduce noise and air pollution, minimize heat buildup, and decrease water waste and runoff. GreenUP Landscape service includes:

  • Free inspection and personalized plan
  • Outdoor pest prevention
  • Weed control
  • Disease and fungus treatments
  • Annual aeration
  • Fertilization
  • Soil testing
  • Mowing and pruning recommendations

Irrigation Services

Massey Services commits to water conservation. Poor lawn irrigation can lead to increased insect activity, weeds, and disease. Trained irrigation specialists install, repair, and maintain your sprinkler system, reducing up to 30% of water waste and saving you money.

Massey’s irrigation services include:

  • Regular inspections to detect leaks, blockages, and damaged parts
  • Pattern adjustments
  • Routine sprinkler head clearing
  • Repair discounts

Preserving Natural Resources

Massey Services preserves natural resources by combining traditional pesticides with innovative, eco-friendly techniques like baits and traps. The Council for Sustainable Florida and the Environmental Protection Agency have recognized the company’s environmental efforts.

Committed to preservation since the early ‘90s, Massey’s GreenUP landscape services focus on environmentally friendly solutions, including weed control, fertilization, and soil testing. The company also offers eco-friendly pre- and post-construction programs to prevent termites.

MyMassey App

Massey Services offers 24/7 emergency customer service. Customers can manage their accounts, pay their bills, review their service history, contact customer service, and schedule treatments from an online portal. Additionally, MyMassey app is available for iPhones and iPads.

Massey Services Pricing

Massey Services does not offer price quotes online or over the phone. Free inspections are required to receive a customized price based on the size of your property, the severity of your infestation, the type of infestation you are dealing with, and your location. 

Basic pest control services range between $30 to $85 per month. Single treatment options start at $200, and termite treatments start at $500.

How to Get Quote and Order Service from Massey Services

Massey Services’ online form makes getting in contact with a local representative easy.

Step 1. Clicking “Schedule Now!” or “Schedule Your Free Inspection” will bring you to an online form where you can request a callback to schedule your free inspection.

Massey Home Page

Step 2. Here, you will provide basic contact information.

Massey Quote - Contact Form

Step 3. A local representative will contact you. It’s best to have some basic information ready to provide such as the size of your house, the type of pests you are dealing with, and whether you have children or pets. 

The more information you can provide before your inspection, the more thorough your technician can be.

States Covered: 7; FL, GA, LA, NC, OK, SC, TX

Pests Covered: Ants, bed bugs, beetles, carpenter ants, centipedes, millipedes, cockroaches, crickets, earwigs, fleas, flies, mites, mosquitoes, moths, pantry pests, rodents, scorpions, silverfish, spiders, stinging pests, termites, ticks

Pros:

  • Customized outdoor plans
  • Free inspections
  • Mobile app
  • Free retreatments

Cons:

  • Limited availability 
  • Pricing information unavailable

Customer Reviews: 

Effective pest prevention: I have used Massey Services for over 10 years. I have no pest issues in my home thanks to quarterly treatments. If I ever see a pest, someone comes out right away to eliminate it.” – Latisha C., Yelp

As-needed services: We receive quarterly services from Massey and have always been pleased with them. Besides the regular maintenance, they come out as-needed upon request.” – Scott S., Google

Maintenance program: “I contacted Massey Services to see if they could help spruce up my yard. They set up a maintenance program which has resulted in a nice-looking lawn.” Barbara P., Facebook

Overall Rating: 4.2
Our rating is based on the average star rating for 2,000 reviews found on Google, Facebook, and Birdeye.

Buyers Guide to Choosing Between Rentokil and Massey Services

Decades of experience back Rentokil and Massey Services. Both treat any pest you are dealing with and offer extended solutions like insulation installation. Review the following features to help you make your decision.

Your Location

First, confirm that Rentokil and Massey Services operate in your area.

Rentokil: Serves 46 states under a family of brands including Western Exterminator, Presto-X, Ehrlich, and Florida Pest Control 

Massey Services: Operates over 175 locations in seven states

Pests Covered

Next, confirm the company treats the type of infestation you are dealing with.

Rentokil: Treats most pests and wildlife 

Massey Services: Does not offer wildlife services

Eco-Friendly Options

Rentokil and Massey Services use combination approaches to minimize pesticide use. Natural and organic options may be available in some areas. Talk with your branch representative to learn about your options.

Rentokil: Organic options are available in many locations; GreenPro and QualityPro certified

Massey Services: Water conservation efforts and diminished pesticide use

Customer Testimonials

Popular review sites like Google, Yelp, Trustpilot, and Consumer Affairs can give you a complete look at your local Rentokil and Massey Services.

Rentokil: Customers value long-term prevention, free anytime treatments with recurring plans, and knowledgeable technicians. They could do without the lack of available pricing information and the inspections necessary to receive a quote.

Massey Services: Customers rave about free reservices and long-term maintenance and prevention plans. They do not love the pushy sales tactics the company often uses.

Cost

Rentokil and Massey Services require a free inspection to receive a price quote for services.

Rentokil: PestFree365+ quarterly plan costs between $50 to $100 per month and includes mosquito and bed bug control, annual termite inspection, and on-demand reservice. Bed bug and termite treatments cost between $700 to $1,500. Frequent discounts are available on its website.

Massey Services: The recurring prevention plan costs between $30 to $85 per month and includes general pest control, inspections, and a free re-service guarantee. Specialized treatments, exterior pest control, and lawn services cost extra. Single treatment options start at $200, and termite treatments cost between $500 to $1,200.

FAQ About Pest Control

Do I need service in the winter?

Cold weather will not kill many pests. Some homeowners notice an increase in activity during the winter months as pests seek warmth. Regular pest control treatments can prevent winter pests and help you avoid an even larger problem come springtime when pests come out of hibernation.  

How often do I need treatment?

Long-term prevention starts with regular treatments. Most companies recommend quarterly or monthly treatments to eliminate and prevent pests. Your schedule is determined by the severity of your past infections, the pests in your area, and the climate you live in. Year-round warmer climates and those with higher average rainfall need more consistent pest control.

How long until I see results?

Most treatments become effective after the first 48 hours. During this time, it is normal to see an increase in pest activity as the treatment draws the pests from hiding. Some infestations will require additional treatments. Factors like the type of infestation and treatments used affect how long it will take to see results.

DIY Pest Control

The Osage orange, commonly found in the Midwest, can repel cockroaches when placed on countertops and in decorative arrangements. But, not so fast, the fruit only works in the immediate area. It would take a lot of oranges to protect your entire home. Some DIY methods work better than others. Check out LawnStarter’s Pest Control page for more great resources.

Here are some helpful articles to get you started:

Other National Pest Control Companies to Consider

There is a lot to consider when selecting the right pest control company for your needs. Be sure to weigh all your options by checking out these other national players.

When to Call a Pest Control Pro

Customer service representatives aren’t the only ones working 24/7. Did you know termites never sleep? They eat non-stop 24 hours a day, seven days a week. If you are dealing with any type of infestation, call a professional from Rentokil or Massey Services to protect your home from pests and damage.

Main Image by Myriams-Fotos from Pixabay with text overlay.

Kimberly Magerl

Kimberly Magerl

Born and raised in Springfield, Illinois, Kimberly Magerl enjoys growing fruits and vegetables in her garden. When she isn't gardening, Kimberly enjoys trying new recipes and cooking with her home-grown herbs.