TruGreen Lawn Care in Chicago Review

Text: Trugreen in Chicago | Background Image: Watering the Lawn

Chicago’s cold air and heavy snow make for a pretty unhappy lawn come springtime. Wondering where to begin to help get your lawn back to its beautiful green state? Let’s see if the lawn care company TruGreen has the services you need to restore your lawn from the winter chills. 

We did the research for you so you can make the best decision for your yard. Though LawnStarter has an affiliate relationship with TruGreen, this TruGreen lawn care review is fair and unbiased.

The company offers several outdoor services, including fertilization, weed control, tree and shrub care, and mosquito control. If you’re not satisfied with the results, TruGreen promises to correct the issue at no additional cost. Let’s take a closer look at whether TruGreen is right for you and your turf. 

Table of Contents: 

TruGreen Chicago At a Glance

What can TruGreen do for your Windy City yard? Here’s a list of TruGreen’s lawn care services. If you’re only looking for lawn mowing, TruGreen is not for you. 

Basic Lawn Treatments
Fertilization✓ 
Weed control✓ 
Aeration✓ 
Overseeding ✓ 
Planting grass seed for a new lawn
Sod installation
Mulching
Lawn mowing
FAQ
Does TruGreen offer eco-friendly options?✓ 
Does TruGreen serve commercial properties?
Does TruGreen give instant quotes online?✓ 
Does TruGreen have an online portal for scheduling, billing, etc.?✓ 

TruGreen Lawn Care Plans

It’s nice to have options, like deciding where to get a delicious slice of deep-dish pizza. Good thing TruGreen has options for its lawn care plans and payment methods. You can do a one-time payment or divide the payment between each service.

Though TruGreen’s package plans have different costs and application frequencies, all plans come with:

  • Healthy Lawn Analysis: A TruGreen technician will evaluate lawn usage, climate, soil type, and grass type to customize the treatment plan to your lawn’s individual needs.
  • Healthy Lawn Guarantee: Not satisfied with the treatment you just received? Call back, and TruGreen will resolve the problem at no extra charge.
  • TruExpert Certified Specialists: TruGreen-certified specialists are trained to understand the science behind their work so they can care for your lawn with confidence.

We researched TruGreen’s lawn care plans in Chicago by entering local addresses into the company’s online ordering system. TruGreen recommended the following plans for Chicago lawns, and we’ve listed them below from most expensive to least expensive

  • TruComplete Lawn Care Plan
  • TruNatural Lawn Care Plan
  • TruHealth Lawn Care Plan
  • TruMaintenance Lawn Care Plan

Don’t see the package plan you’re looking for? Contact  your local TruGreen branch for further details. 

TruComplete Lawn Care Plan

The TruComplete Lawn Care Plan is TruGreen’s most inclusive plan. It’s a great choice if your lawn needs a total makeover. Services include:

  • Aeration
  • Overseeding
  • Fertilization
  • Grub prevention and control
  • Pre-emergent and targeted weed control

TruNatural Lawn Care Plan

The TruNatural Lawn Care Plan offers a 100% natural fertilizer to help with healthy grass growth and thickening your lawn over time. Conventional weed control is available upon request at no additional charge. 

TruHealth Lawn Care Plan

Did your lawn have aeration and overseeding recently? Chances are, you probably don’t need those services again this year. If so, the TruHealth Lawn Care Plan is an ideal choice. It includes:

  • Fertilization
  • Grub prevention and control
  • Pre-emergent and targeted weed control

TruMaintenance Lawn Care Plan

The TruMaintenance Lawn Care Plan is the least expensive plan that TruGreen offers. It includes the essential lawn care services: 

  • Fertilization
  • Pre-emergent and targeted weed control

Overview

ServiceTruCompleteTruNaturalTruHealthTruMaintenance
Healthy Lawn Guarantee✓ ✓ ✓ ✓ 
Healthy Lawn Analysis✓ ✓ ✓ ✓ 
TruGreen Certified Specialist✓ ✓ ✓ ✓ 
Fertilization✓ ✓ (Organic)✓ ✓ 
Aeration✓ 
Overseeding✓ 
Grub Prevention and Control✓ ✓ 
Weed Control✓ ✓ (Available upon request)✓ ✓ 

Day of Lawn Care: What to Expect

Once you sign up for a lawn care plan with TruGreen, a technician will schedule your first service. You’ll receive notifications the day before and the day of the appointment through email, text, and push notifications if you have the mobile app. You’re not required to be home, but if you’d like to be, let TruGreen know ahead of time so the technician can schedule accordingly. 

Before your first treatment:

  • Download the TruGreen app to track the driver in real-time.
  • Unlock your gates.
  • Bring pets and children inside.

When the technician arrives, they will:

  • Perform one or more treatments depending on the plan(s) you’re signed up for.

After the appointment is over:

  • Your technician will leave a service summary at your door or send it via text or email. It’s also available on TruGreen’s website and mobile app.
  • Your technician will plant a TruGreen sign on your lawn.
  • Wait an hour or two for liquid treatments to dry before letting your family and pets into the treated area.
  • Water your lawn with 1 inch of water within 48 hours of the treatment to deliver nutrients to the roots.
  • Complete a survey on the website or app to give feedback on your service and service provider.

Other TruGreen Services

Your grass isn’t the only part of your yard. The soil, trees, shrubs, and critters living there are all part of the bigger picture. TruGreen has plans to cover your other outdoor concerns as well.

Keep in mind that TruGreen doesn’t offer lawn mowing. When you need someone to mow the lawn, turn to LawnStarter

TruGreen recommended the following services for Chicago homes when we entered local addresses into its online ordering system. Don’t see the service you’re looking for in the list below? Call your local TruGreen for further options. 

Lawn Aeration Services

Is your soil compact, but you don’t want to commit to the TruComplete plan? TruGreen offers aeration services separately. This service is also a good fit if you perform your own lawn care but don’t want to buy (or rent) an aerator.

Does your patchy lawn need a pick-me-up? Your lawn can receive new grass seed after aeration when you select TruGreen’s lawn aeration and overseeding service. 

Mosquito Control

TruGreen Chicago offers its Mosquito Defense to ensure your yard stays mosquito-free. A TruGreen specialist will apply the treatment, and it will start working within 24 hours. After the treatment has dried in one to two hours, you can resume your backyard bocce ball. Mosquito Defense is backed by TruGreen’s satisfaction guarantee.

Tree and Shrub Care

Your lawn might be the centerpiece of your yard, but your trees and shrubs need some love too! With TruGreen’s Tree and Shrub service, you’ll give your trees and shrubs the attention they need. A tree and shrub evaluation will be the first step performed by a TruGreen specialist so they can offer a customized approach. Tree and shrub services include:

  • Fertilization
  • Insect and mite control 
  • Disease control
  • Healthy Tree and Shrub Guarantee to give you peace of mind that you’ll be satisfied with the results.

Perimeter Pest Control

TruGreen’s Perimeter Pest Control is a four-treatment plan in which a specialist will apply barrier treatments around your home’s exterior. The treatments help to prevent the following outdoor pests from sneaking inside: 

  • Ants
  • Boxelder bugs
  • Centipedes
  • Cockroaches
  • Earwigs
  • Kudzu bugs
  • Lady beetles
  • Millipedes
  • Mud daubers
  • Paper wasps
  • Scorpions
  • Sow bugs
  • Spiders
  • Stink bugs

TruGreen’s perimeter pest control does not offer treatment for:

  • Wood-destroying organisms (like termites)
  • Bed bugs
  • Fleas
  • Bees
  • German cockroaches
  • Hornets
  • Pharaoh ants
  • Rodents
  • Ticks

How to Get an Instant Quote and Order Service Online

Curious how much TruGreen’s services will cost you? Get a free quote and order services online by following these steps.

Step 1: Visit www.trugreen.com and click ‘see pricing’.

TruGreen Step 1

Step 2: Select the issues you would like TruGreen to address. 

TruGreen Step 2

Step 3: Enter your information, including your name, address, phone number, and email address.

TruGreen Step 3

Step 4: After you’ve entered your information, the next screen will contain your customized quotes. Select the plan you would like to have. 

Don’t see the service you’re looking for? Contact your local TruGreen for further options. 

Lawn Care in Cary/Elgin
840 Commerece Pkwy
Carpentersville, IL 60110
(847) 844-1440

Lawn Care in Crestwood
13520 South Kenton Ave
Crestwood, IL 60455
(708) 597-4000

Lawn Care in Hickory Hills
7650 W. 99th Street
Hickory Hills, IL 60457
(708) 430-5550

Lawn Care in Lake Forest
28557 N. Ballard
Lake Forest, IL 60045
(847) 680-8088

Lawn Care in Naperville
14405 South Route 59
Plainfiled, IL 60544
(815) 439-0469

Lawn Care in Park Ridge
525 Busse Highway
Park Ridge, IL 60068
(847) 318-9770

Lawn Care in Rockford
5667 Sandy Hollow Road
Rockford, IL 61109
(815) 874-6677

Lawn Care in West Chicago
1075 Carolina Drive
West Chicago, IL 60185
(630) 231-8770

Lawn Care in Woodridge
1030 Internationale Pkwy
Woodridge, IL 60517
(630) 343-4070

Step 5: Once you’ve selected your plan, set up a one-time payment or choose to divide it between the number of services.

Note: If TruGreen can’t calculate your lawn size, it will prompt you to use an aerial tool to measure your lawn using satellite imaging. Follow the tutorial and then outline your front yard, back yard, and side yards to receive your quote. Only outline treatable areas.

TruGreen’s aerial too

TruGreen Chicago Customer Reviews

It’s always smart to read customer reviews before making a purchase. We’ve gathered some Google and Yelp TruGreen reviews from a few different local branches in Chicago to give you an idea of what other customers have experienced.

TruGreen Crestwood

Negative Review: Had problems from the start. I reached out to get lawn service. Said it was going to be x amount of dollars. Then asked if I had mosquitoes and said it was going to be x amount. Which was 10 dollars more. Made it sound like it was only an additional 10 dollars. It was not.  Trying to straighten that out was a nightmare. So I got it straightened out.  And then they show up to do my yard. I make sure my gate is unlocked.  They pulled up and walked up to the wrong gate that is locked. Didn’t even check the other gate and left and said I was unserviceable because of a locked gate.  When my gate was unlocked!!  Been on the phone for over an hour trying to get the guy to come back now but their customer service is ridiculous. So I’m canceling before I even ever got serviced.” – Kenny T. (Yelp review)

Positive Review: I have previously posted a review for my 1st application. My first technician was very quick and efficient. We just had our second application yesterday, they were just as fantastic, efficient, friendly, and thorough and did more than expected.  I have 4 more applications to go but so far, my husband and I are extremely satisfied. I highly recommend TruGreen in Crestwood. They also fertilized.” – Mary E. (Google review)

Positive Review: “I have been using TruGreen for 3 years now.  My neighbor doesn’t take care of their lawn and all their weeds were taking over my lawn.  TruGreen fixed all that and now my lawn is the envy of neighbors.” – Robert R. (Google review)

TruGreen Hickory Hills

Positive Review: They always do a great job. They make sure their customers are fully satisfied with the lawn services they provide.” – James S. (Google review)

Positive Review: My husband and I used to think that all we had to do is fertilize a couple or three times. Nope! Whatever they use, that is pet friendly, works! We now just mow and trim it and it looks great! We have some bare spots bc of a king German shepherd and they have told us what we had to do for it. I always refer TruGreen to all my friends who complain about their lawn.” – Carolina M. (Google review)

Negative Review: Look at the rest of the poor ratings and everything is an echo here. Healthy lush grass prior to TruGreen and then after, it is dead. I would not recommend this service to my worst enemy. Take a look at the pics and you can see a healthy lawn that was always treated by me prior to TruGreen, now browned out after their “treatment”. I thought I was going to have less headaches using the service. Not the case. Good luck getting anyone to respond back either. It’s always a call center that takes the calls and gets sucked into a void. Stay away from them.” – Stan M. (Yelp review)

TruGreen West Chicago

Positive Review: They fertilized my lawn and spot treated for weeds they saw. I’m looking forward to the rest of their services as I watch the yard take off. Other future services include aeration and overseeding.” – Matthew S. (Google review)

Negative Review: Literally the one time we hired them the grass all went brown and died… Some guy pulled up in a van, stuck a flag in the grass that said they sprayed the yard, and left. never actually sprayed the yard. We just had crabgrass.” – Erica M. (Yelp review)

Positive Review: Wonderful team of caring people. products are excellent. I finally stopped trying to use store weed and feed which over time thinned my lawn and made the weeds move in with vengeance. The store bags, feeder, and all the hours of labor and water were terrible. I spent so much for temporary results that were ok at first until the products weakened my grass over time. Extremely happy with the results and personal attention plus no mosquitoes and healthy trees and shrubs that stopped looking like how I bought them. They are back to life and my property looks great.” – Anna B. (Yelp review)

Benefits of Lawn Care Services

Still on the fence about lawn care? Sometimes lawn care jargon like aeration and overseeding can sound like gibberish, but these treatments can have a big impact on your lawn’s health. Let’s take a look at how TruGreen’s services can boost your lawn.

Benefits of Fertilization

Fertilizer keeps your lawn healthy by supplementing the soil with the essential nutrients nitrogen, phosphorus, and potassium. When your soil is deficient in these nutrients, your turfgrass weakens and struggles to grow, causing it to become more susceptible to pests and disease damage. 

Here’s what the three essential nutrients can do for your lawn’s health: 

  • Nitrogen gives your lawn its color and thickness 
  • Phosphorus aids in your lawn’s healthy root development
  • Potassium strengthens the grass so it can resist stressors like heat and drought

Benefits of Aeration

Over time, the soil in your lawn compacts, making it difficult for your turf’s roots to receive water, air, and nutrients. Core aeration removes plugs of soil from the ground to relieve compaction and allow the good stuff to reach the roots.

Aeration also helps to: 

  • Improve root growth
  • Reduce thatch, the buildup of organic matter over the soil. Too much thatch blocks air, water, and nutrients from reaching the soil and invites pests and diseases. 
  • Improve drainage
  • Prepare the soil for overseeding

Benefits of Weed Control

If you don’t want your lawn to become a jungle of various weeds, weed control is an important step in lawn care. If weeds are left out of control, they will eventually take over by stealing the water, air, light, and nutrients intended for your lawn.

Benefits of Overseeding

Bare or thin areas of your lawn can benefit from overseeding. Overseeding is the addition of new grass seed to an already established lawn to fill in areas that have worn out over time. Thickening up the turf with new grass seed will also help to prevent lawn diseases, pests, and weeds. 

TruGreen Highlights

What makes TruGreen stand out to Chicagoans? Let’s take a look at some of the company’s highlights, including its Healthy Lawn Guarantee, experience, and mobile app. 

Healthy Lawn Guarantee

Isn’t it always reassuring to have a big investment backed with a satisfaction guarantee? That’s what TruGreen’s Healthy Lawn Guarantee is. A TruGreen specialist will return to your property as often as needed (at no charge to you) if you’re not happy with the results of a TruGreen treatment. TruGreen has a guarantee with its lawn care plans, tree and shrub care, mosquito control, and perimeter pest control.

Experience

TruGreen has more than 40 years of industry experience. TruGreen started as a small company, but throughout the years of helping homeowners, the company has grown to over 300 branches nationwide that serve an estimated 2.3 million people. 

Mobile App

You already have apps for movies, banking, food, and pets on your phone. Why not add another for your lawn? With TruGreen’s app, you can:

  • Manage account details
  • Access billing
  • Manage service requests
  • Receive live service notifications

Final Word on TruGreen Chicago

With several branches surrounding Chicago, TruGreen is readily available. TruGreen is a one-stop shop for several outdoor needs, including fertilization, aeration, overseeding, weed control, and pest control. 

Remember, if you’re shopping for a lawn mowing service, LawnStarter connects you with pros who will handle the job. When you hand your lawn care chores over to the pros, you’ll have more free time to catch a few White Sox games.

Buyer’s Guide to Choosing a Lawn Care Company

Who knew choosing a lawn care company would leave you with such an extensive pros and cons list? A few things to keep in mind when choosing a lawn care company are availability, technician training, and cost.

Availability

How quickly can a lawn care company schedule a service for you? Are their books scheduled months out in advance, making it impossible to schedule an appointment? You’ll want to consider how long you’re willing to wait to schedule service. 

If it is hard to secure availability with a company, it might be difficult to keep regularly scheduled appointments. Without regularly scheduled appointments, the health of your lawn could suffer.

Technician Training

When a company has rigorous training, you can have more confidence in your technicians. Even better, a company that offers continuous training ensures that technicians stay up-to-date with the latest lawn care practices.

Price

Good lawn care doesn’t have to break the bank. Companies like TruGreen offer treatments at various price points, but even then, you can shop around for the best deals. But buyer beware: the lowest price won’t always be the best (nor will the most expensive). Weigh both reviews and cost to get the most bang for your buck.

FAQ About Lawn Care

Do I Need to Bag My Grass Clippings After I Mow?

It depends. Grass clippings have nutrients, and allowing them to stay on your lawn lets your lawn receive those healthy nutrients. You’ll also save time by leaving the clippings on your lawn since you won’t have to bag them.

On the other hand, if you notice any signs of lawn disease, you should bag those clippings so the disease doesn’t spread. You can also bag grass clippings if you simply don’t like how they look on your lawn. 

How Does a Healthy Lawn Benefit The Environment?

A healthy lawn benefits the environment in many ways:

  • Improves air quality by trapping dust
  • Cools the air
  • Improves soil health
  • Prevents erosion on steep slopes
  • A healthy lawn requires fewer chemical treatments

What’s The Best Type Of Grass In Chicago?

The best grass type for your Chicago yard depends on how much light and foot traffic your lawn receives. Cool-season grass types that can handle the rollercoaster of weather Chicago experiences include:

  • Kentucky bluegrass
  • Fine fescues
  • Tall fescue
  • Perennial ryegrass 

DIY Lawn Care

You have a work schedule, but you also need a schedule for your lawn care. Between mowing, watering, fertilizing, and aerating, it’s a lot to balance. 

With the help of TruGreen for most of your lawn needs and LawnStarter (for your mowing needs), you can work your midweek 9 to 5 and spend your weekend schedule free at Navy Pier.

Main image from Canva Pro with Text and Logo Overlay.

Janae Soules

Janae Soules

Janae Soules has a newly discovered love of gardening with her kids. She enjoys spending time in nature hiking, biking, or playing sports.